Bentalls Kingston's Santa's Grotto

SOLD OUT. Calling all good girls and boys – Santa is setting up his workshop in Bentalls Kingston from Thursday 25th November - Friday 24th December 2021*.

Available at: Kingston
Priced at £10 per person, we invite all children (and well-behaved parents) to join us for a truly enchanting and immersive festive family experience. Not only will you meet the man himself inside our magical grotto, but guests will also help his mischievous elves with a spot of Pom Pom crafting.
###### **What to expect:** You'll find the Grotto Arrival Station on the 3rd Floor of our Toy Department. Here, our elves will welcome you, check your tickets, and lead you into our magical snowy forest – look out for their Elf-mobiles, and listen out for the dulcet tones of a very special singing reindeer!
Next comes Santa’s Christmas Craft Factory, where you can help the elves to make delightfully decorative Pom Poms to bring a dose of fuzzy festive fun to your home.
You now need to find the secret door taking you into Santa's workshop. Once in the workshop, you'll find the elves busy at work building toy, and sorting Santa's letters – if you're very good you might be able to help them power the workshop using the Christmas Dynamo Machine. There's just enough time to snap an 'Elfie' in Santa's sleigh before the main event – your visit with Santa himself.
Due to the high popularity of these events our ticket provider has provided a virtual queue, whilst in the queue we recommend customers do not load multiple tabs or refresh their browser. We thank you for your patience and understanding.
***Tickets will be available to purchase at 10am on Thursday 30th September 2021.**
Terms & Conditions: Every guest must purchase a ticket. Both Adult and Children's tickets are £10 each. Children under 2 go free. The full Grotto experience lasts approximately 45 mins in total. There is a maximum of 6 guests per group, excluding under 2's. The experience is fully accessible. On the day please bring your printed tickets or have them available to view on your smartphone together with a form of ID. Children under 14 need to be accompanied by an adult. For more information, please see our FAQs [here](

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