Personal Shopping

Bentalls Kingston's personal shopping is the most civilised way to shop.

Becky, the Personal Shopping Manager at Bentalls, Kingston and her wonderful team help customers in one to one appointments with their fashion needs. The complimentary Personal Shopping service is seen as a bit overwhelming and intimidating, when really it’s the opposite; you will get to know a kind, understanding, friendly and professional Stylist. With years of combined experience, they know what real women and men need from their wardrobes. They understand that we all have budgets, time constraints and different lifestyles, so they will ensure that your wardrobe needs reflects your personality.

Your complimentary appointment includes;
Refreshments including a glass of prosecco, tea or coffee
Complimentary parking*
A make over with Bobbi Brown

*When you park in Seven Kings or The Bentall Centre car parks A or B. On presentation of a valid parking ticket.
A £10 Bentalls gift card will be given after your appointment.

Appointments and more information: 020 8541 6821

Email: Becky Patsianas -

Let's hear it for the boys!

For the men, if clothes shopping is the last thing you want to do with your spare time why not try Personal Shopping?

Whether it’s a smart/casual work wardrobe or a new pair of jeans you’re looking for, the complimentary Personal Shopping service at Bentalls makes it all stress and hassle free.

To book an appointment call 020 8541 6821 or email Becky at

We can take a short brief over the phone or via email. We’ll do all the hard work and have a rail of clothes ready for you to try. It’s that easy.

ps07 Update

Here's what some of our customers say...

Becky has been helping me and my family with our wardrobes for the past eight years. I have always been extremely happy with the clothing choices Becky has helped me make. She shows me things I would never have found myself and while she encourages me to try new styles she is not pushy and I have always been delighted with the results. Becky is always looking out for me when new season lines come in, her kindness and thought to detail makes the shopping experience enjoyable. I would wholeheartedly recommend Becky to anyone looking for guidance with their wardrobe.

Annette K, Esher, Surrey.

Becky has been invaluable over the last 7 years. As well as finding me outfits for specific events, she has helped me to build up a wardrobe of separates, day dresses and accessories – I never find myself saying ‘I have nothing suitable to wear’!

She is particularly skilled in choosing clothes to disguise my worst bits, and in steering me away from being too mumsy. I would be lost without her!

Tracey B, Wimbledon, London.

Having had a false start and having to reschedule my appointment with Vanessa I can’t tell you just how fantastic it was. I mean seriously what’s not to like; especially as I have a fear of department stores and always struggle to find outfits for more formal events. After a cup of peppermint tea and a chat with Vanessa who completely put me at ease and she took a note of the brief as well as budget. There was no pressure to spend more that I felt that I could afford and even better she came back with a dress that was in the sale. She came back with four dresses; needless to say none of which I would have picked for myself and I subsequently bought two. One for a black tie/cocktail event that I now need the invitation for!

Furthermore she advised me on the type and style of shoe I needed; sadly we couldn’t find what we needed at the store itself and advised on the type of bag that I should be looking for.

I’m all set now for my aunt’s 70th, a wedding in Scotland and any unexpected more formal invites that might come my way – at least for now! And I most certainly will be back to see Vanessa.

E Hunt, Surrey

Debbie has been my stylist and personal shopper for 5 years. She helps me sort my wardrobe twice a year, makes a list of items to update and always comes up with new fresh ideas. I know I can call her and she'll sort me out for any occasion (big or small) She'll ask me what image do I want to portray and off she'll go. She's fab and never lets me down. 

Elisabeth, London