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Contact Us

Any customer feedback, questions or queries – we’d love to hear from you.

We are currently experiencing a high number of calls. We will answer your query as soon as possible, though please understand there may be a delay while we speak with other customers. Thank you for your patience.

Our Customer Service team are available Monday - Friday 9am - 5.30pm, Saturday 9am - 1pm, to get in touch:

  1. If you need help and are unable to find an answer on our FAQ's page, you can contact us via our Contact Us Form below, or via our Live Chat facility
  2. If you wish to speak directly with one of our stores, please call our main switchboard on 0191 232 5113 during store opening hours.
  3. Use the form below