BEAUTY THAT REWARDS YOU

Enjoy triple points on all beauty purchases every time you shop, with MyFenwick Loyalty*.

FAQ’S

Get 3 points for every £1 spent on Beauty products

Get 1 point for every £1 spent on non-Beauty products

Plus, sign up today and receive 100 bonus points to kickstart your rewards!

Green (Entry Level): No points required.

Silver (Higher Tier): 750 points to qualify.

Gold (Highest Tier): 1,500 points to qualify.

Green (Entry Level)

  • Priority booking access
  • Access to members-only shopping events

Silver (Higher Tier)

Includes all Green Tier benefits, plus:

  • DOUBLE points on purchases made from one week before to one week after your birthday
  • Complimentary beauty sampling
  • Invitations to brand preview events

Gold (Highest Tier)

Includes all Silver Tier benefits, plus:

  • TRIPLE points on purchases made from one week before to one week after your birthday
  • Exclusive invitations to select events
  • Exclusive invitations to brand partner events

Earn points every time you shop — plus extra points on your birthday! The points you earn depend on your tier and whether you’re buying beauty or non-beauty items.

Birthday Bonus Points

  • Silver Tier: Beauty = 3 points per £1, Non-Beauty = 1 point per £1
  • Gold Tier: Beauty = 6 points per £1, Non-Beauty = 2 points per £1

Points on Regular Purchases

  • Beauty = 3 points per £1
  • Non-Beauty = 1 point per £1

Example of Total Points

  • Silver, Beauty: 6 points per £1 (3 birthday + 3 regular)
  • Gold, Beauty: 9 points per £1

Note: Points may vary depending on your tier and the type of product you buy.

ACCOUNT MANAGEMENT

Just enter your email address, and we’ll send you a code. Use that code to log in.

Log in to your account to update your details, including your telephone number, delivery address, payment methods, and more.

You can unsubscribe at any time by texting "STOP" to Fenwick or clicking the unsubscribe link in messages. A confirmation text will be sent, and no further messages will follow unless initiated by you.

MYFENWICK POINTS

Online: Log into your account before shopping, and your points will be automatically added at checkout.

In-store: Simply show your digital card to one of our staff members at checkout to collect points. Scan the QR code on the in-store leaflet or provide your email address at checkout.

Yes, the points you collect will expire 12 months from the day you collect them. Important Note: If your spending decreases and your total points fall below the tier threshold during the rolling 12-month period, you will be moved to a lower tier.

Tiers are based on the total points collected, so using points will not cause MyFenwick customers to drop tiers. However, customers can drop tiers in the following situations:

  • If they return products, the points refunded are deducted from their total. If this deduction lowers their points below a tier threshold, they will drop a tier.
  • If they are inactive for 12 months.