Terms & Conditions

General

Beauty Samples

Online customers will receive two free beauty samples from selected brands when they spend over £70 on beauty products included in the offer.

Subject to stock availability of the free sample products, and the exclusions set out below, the above stated offer is available from www.fenwick.co.uk. Offer is redeemed when the qualifying purchase is added to the basket and the customer selects their two free samples at the checkout.

Qualifying purchase includes any purchase over £70 of beauty products, including all make-up, skincare and fragrance. Qualifying purchase is to be made online only. Offer is available whilst stocks last. Sample products are limited to one type of sample per customer; therefore, customers cannot select two of the same sample products at checkout. The promotion can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Promotion cannot be redeemed retrospectively. As the samples can be very popular and whilst we do our best to ensure that everyone receives their requested samples, distribution is subject to stock availability and we do not guarantee customers will receive their selected sample choices. However, customers will receive two free samples with every qualifying purchase. There is no cash equivalent is available. Fenwick reserve the right to withdraw or vary this offer at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Corporate Cards

The Fenwick Corporate Card entitles the holder to 10% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare), Fenwick own-brand restaurants, food and beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online.

Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick Corporate Card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick corporate cardholder number (which is located under the barcode of the digital card) in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick corporate cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and corporate discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact us via corporateservices@fenwick.co.uk.

Concessions included at 10% off (fashion, accessories, beauty):
Womens: Albaray, Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

Garden Furniture Delivery in 7 Days

Garden furniture is available for delivery in 7 business days from day of ordering, subject to the items in question being in stock. Fenwick reserve the right to withdraw or vary this promotion at any time.

Gift Card and E-Gift Card

Gift cards can be purchased in store or online.

All gift cards and e-gift cards are issued by Fenwick Limited and may be used in any Fenwick store (including any Fuego and Mason + Rye restaurants) or online at www.fenwick.co.uk, as part or full payment for goods (exclusions apply – see below). To use an e-gift card online simply enter the card and PIN number provided with the e-gift card, alternatively e-gift cards can be used instore too by presenting the barcode in the e-gift card email at the till point.

The minimum amount to activate a gift card or e-gift card is £10 and the maximum card value is £250. Please protect the gift card or e-gift card and treat it as cash as the balance cannot be returned to you if it is lost, stolen or damaged. The value on the gift card or e-gift card cannot be resold and cannot be exchanged for cash. No change will be given in relation to any purchase made by the gift card or e-gift card and, instead, any balance will remain on the gift card or e-gift card which can be applied to any future purchase. Any unspent amount on the gift card or e-gift card will automatically expire, and be lost, twenty-four (24) months’ following the last transaction on the gift card or e-gift card. This period cannot be extended under any circumstances. To check the balance of your gift card or e-gift card, please ask in any Fenwick store or online at checkout. For the avoidance of doubt, a balance enquiry is not considered use. A gift card or e-gift card cannot be used to purchase another gift card.

If you wish to return a purchase made with a gift card, your refund will be given in the form of a gift card. Any online purchases made with a gift card which you wish to return will be refunded in the form of an e-gift card, which will be sent to the email address associated with the original purchase. Where an order has been placed using a gift card or e-gift card and another payment method, in the event a refund is required, the order of refunds shall be gift card or e-gift card first, followed by the other payment methods. If for any reason we are unable to fulfil part of your online order which has been paid for by e-gift card then we will issue you with a refund in the form an e-gift card, which will be sent to the email address associated with the order. Where the order has been placed with a combination of gift card or e-gift card and another payment method then, in the event of a partial cancellation, we will refund to an egift card in the first instance. If the partial cancellation refund exceeds the amount originally paid by gift card or e-gift card, then the residual amount will be refunded to the secondary payment method.

Gift cards and e-gift cards are non-refundable except in accordance with Distance Selling Regulations, which only apply when you purchase the gift card or e-gift card online. You have the right to cancel a Distance Selling contract within fourteen (14) calendar days after the date on which the gift card or e-gift card was sent to you by Fenwick. For further details, please refer to the “Your right to cancel” section of our terms and conditions.

This card cannot be used to discharge indebtedness against any credit agreement that you have with a Fenwick or Bentall’s store. Gift cards can be purchased in store or online. The following exclusions apply: Café Nero, Carluccio’s and furniture concessions.

Fenwick reserves the right to amend these terms and conditions at any time. These terms and conditions shall be governed by the laws of England and Wales and the exclusive jurisdiction of the English Courts shall preva

Klarna Pay Later

This payment option allows you to buy now and pay later, depending on eligibility.

As soon as your order has been confirmed, you will receive information from Klarna on how and when to complete your payment.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay Later option. If you have any questions regarding payment, please contact Klarna customer support.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

Klarna Pay in 3 Instalments

With Pay in 3, you can pay for something you buy by dividing the cost into three equal instalments, depending on eligibility.

The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay in 3 Instalments option. If you have any questions regarding payment, please contact Klarna customer support.

Full Klarna Terms and Conditions can be found here

Not settling your payment on time could affect your ability to use Klarna in the future. We encourage you to spend responsibly, remember to keep up with your repayments to avoid late payment fees and damage to your credit file. Pay later and Pay in 3 Instalments is a form of credit, Fenwick is not the lender. For debt and money advice please reach out to https://www.moneyadviceservice.org.uk.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

VIP Cards

The Fenwick VIP card entitles the holder to 25% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare) and 10% discount on Fenwick own-brand restaurants, food, beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online. Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick VIP card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick VIP cardholder number, which is located under the barcode of the digital card, in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick VIP cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and VIP discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact the Fenwick Press team viaVIP@fenwick.co.uk.

Concessions included at 25% off (fashion, accessories, beauty):
Womens: Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

5-Year Guarantee on Indoor and Outdoor Furniture

Fenwick offers a 5-year guarantee on indoor and outdoor furniture purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. This offer excludes nursery furniture, prams and car seats and will not be covered in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

2-Year Guarantee on Nursery Furniture, Prams and Car Seats

Fenwick offers a 2-year guarantee on nursery furniture, prams and car seats purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. Your purchase will not be covered by this guarantee in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

In-store: 10% Student Discount at Fenwick

Get up to 10% student discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV & Audio; Large Electricals; Apple products; stamps, Vintage bags, Bikes and Bike Accessories; all in store services, delivery charges, tickets and gift cards.

For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Jo Malone London; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff; Whitewall Gallery and WH Smith Children’s.

For any specific queries on exclusions, please ask an in store concession assistant. Valid College or University Student ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available. Fenwick reserves the right to refuse discount for any student ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

Online: Thrift + Re-Sell Service

Get 10% off your next online order at www.fenwick.co.uk when you donate your unwanted clothes to Thrift+. Fenwick have teamed up with Thrift+, a resale service for your best second-hand clothes, that allows you to donate your unwanted designer, luxury and high-street clothes to raise valuable funds for charities. Customers can get their free* ThriftBag with any purchase online at www.fenwick.co.uk and in-store with any womenswear or menswear purchase. How to redeem: Customers will need to create an account with Thrift+ to be eligible to receive their discount code, this can be done at https://thrift.plus/account/register.

Once Thrift+ have received the bag, you will receive a unique, electronic discount code for you to redeem 10% off any online Fenwick purchase.** For your discount to apply, add the unique discount code to your online shopping basket before checkout. This offer can be used on full price and sale women’s, men’s and children’s fashion and accessories, home, gifts and food and on full price wine and electricals. This offer cannot be used in conjunction with any other promotion, staff discount or on garden furniture and only one discount code can be used per transaction.

Please see below for all exclusions. Your 10% discount code is only valid at www.fenwick.co.uk and cannot be accepted in our stores. Whilst the unique discount code does not come with an expiry date, please be aware that you cannot redeem the discount retrospectively on purchases you have already made. This is an online offer only. Fenwick and Thrift+ reserve the right to alter, amend or revoke this offer at any time. For further information, please visit www.thrift.plus/help.*P&P charges may apply.** Exclusions apply.

The following brands are excluded from this offer; Chanel, Diptyque, Jo Malone London, Organic Pharmacy, Sif Jakobs, Agnes B, James Lakeland, Longchamp, Polarn O Pyret, French Connection, All Saints and Wave Spas. All wine and electrical sale items are excluded. All concession partners are excluded.Where an item is not included in the offer, the discount will not automatically be deducted when the unique discount code is added to the online shopping basket.

Fenwick Colchester & Fenwick York: Military Discount

Get up to 10% military discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV and Audio; Apple products; stamps, Vintage bags, all in store services, delivery charges, tickets and gift cards. For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff. For any specific queries on exclusions, please ask an in store concession assistant. Valid Military photographic ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available.

Fenwick reserves the right to refuse discount for any military ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

Sales & promotions

Up to 50% off* Summer Sale

Promotion 1: online and in-store Fenwick customers will receive up to
50% off selected full price Womenswear, Menswear, Accessories, Childrenswear
and Home & Food products, subject to the terms and conditions set out
herein.

 Promotion 2: online and in-store Fenwick customers will receive up to
30% off selected full price Beauty and Electrical & Tech products, subject
to the terms and conditions set out herein.

 Promotion 3: online and in-store Fenwick customers will receive up to
25% off selected full price Indoor and Outdoor Furniture, subject to the terms
and conditions set out herein.

 (Together, the “Promotions”).

 Subject to: stock availability of the
products, selected brands and lines included in the Promotions, and the
exclusions set out herein, the Promotions are available from:

 (ii)   
www.fenwick.co.uk from 00:01 GMT on 11 June 2025 until 23:59 GMT on 6 July
2025, when customers add products marked with a red pen discount to their
online basket, the discounted price will be automatically applied at checkout;
and

(iii)   in all Fenwick stores on 11 June 2025 until 6 July 2025
(during usual opening times, further details of which can be found at Store
Locator | Fenwick
).

 

There are a
number of products, lines and brands which are not included in the Promotions. For
the avoidance of doubt, those products, brands and lines which are included can
be clearly identified in store with signage and online badges on the website.

The Promotions are eligible on full price items only. Fenwick gift cards and staff discount can be used in conjunction with the Promotions. Other discounts, including, Student, VIP and Corporate Card discounts are eligible and can be used in conjunction with the Promotions. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotions at any time. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick.

All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

2025 Baby Event Bounce Back Promotion

Promotion: when customers spend during the Baby Event Product Edit, they will receive a promotional discount code for 15% off a future purchase on Kids (including, Baby, Girls, Boys, Prams & Nursery categories).

Subject to: stock availability of the products, selected lines included in the Promotion, and the exclusions set out herein, the Promotion is available:

(i) in Participating Fenwick Stores from 6 May 2025 until 6 August 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick);

(ii) via our concierge service in all Fenwick stores or by telephone from 6 May 2025 until 6 August 2025 (during usual opening times, further details of which can be found at Concierge Service (fenwick.co.uk)); (iii) from www.fenwick.co.uk from 00:01 GMT on 6 May 2025 until 23:59 GMT on 6 August 2025, when customers enter the single-use promo code displayed on their flyer or received via email on 6 May 2025, following their spend in the Baby Event Product Edit.

Participating Fenwick Stores: Brent Cross, Kingston, Newcastle, Tunbridge Wells, Colchester, Canterbury and Bracknell.

Qualifying in-store customers will receive a 15% discount flyer which can either be presented in-store or redeemed online (single-use only). Qualifying online customers will receive an email from Fenwick containing the single-use promotional code on 6 May 2025.

To redeem the promotional discount in store, customers can hand the flyer over at the cash desk or to redeem online, customers can enter the single-use promotional code found on the flyer/email at checkout in the ‘Discount code’ box. Customers can redeem the 15% discount until 6 August 2025 both in-store and online.

The Promotion is strictly subject to stock availability during the period of 6 May 2025 until 6 August 2025.

In-store and Online exclusions:

· All Toys (please note that ‘Nursery Toys’, including, but not limited to, soft books and rattles are included in the Promotion).

The Promotion is only valid on selected full price items only. No minimum spend is required. For the avoidance of doubt, those products and lines which are included can be clearly identified in store with signage and online badges on the website. The discount code cannot be used in conjunction with any other promotions, discounts, or discount codes (including, but not limited to, Student, VIP, Corporate Card and Blue Light) except for staff discount and gift cards. Only one use per customer. Customers are only eligible to receive one discount code/flyer. The discount cannot be redeemed retrospectively. There is no cash alternative. Fenwick reserves the right to amend, cancel or withdraw this Promotion at any time. Staff discount and gift cards can be used in conjunction with this Promotion. Any items refunded will be refunded at the discounted price. For further information on returns and refunds please refer to our returns refunds policy on our website. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English courts shall prevail.

Online & In-Stores: 10% off selected full price Samsung products

Subject to: stock availability of the products included in the Promotion, and the exclusions set out herein, the Promotion is available from:

(ii) www.fenwick.co.uk from 00:01 GMT on 22 May 2025 until 23:59 GMT on 10 June 2025, when customers enter the promo code: SAMSUNG10 in the ‘discount code’ box at checkout; and

(iii) in all Fenwick stores on 22 May 2025 until 10 June 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick).

Selected lines and products are not included in the Promotion. For the avoidance of doubt, those lines and products which are included can be clearly identified in store with signage and online badges on the website.

This Promotion is eligible on full price items only. Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, VIP and Corporate Card discount are eligible and can be used in conjunction with the Promotion. Student discount is not eligible and cannot be used in conjunction with this Promotion. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Online & In-Stores: receive 50% off an LG US70TY Soundbar when purchased with selected LG TV’s

Promotion: online and in-store Fenwick customers will receive 50% off an LG US70TY Soundbar when purchased with selected LG TV’s, subject to the terms and conditions below.

Subject to: stock availability of the products included in the offer and the exclusions set out below, the above stated offer is available from:

(ii) www.fenwick.co.uk 00:01 GMT on [date] 2025 until 23:59 GMT on 29 April 2025, when the customer adds the qualifying products to their online basket, the discount will be automatically applied; and

(iii) in participating Fenwick stores (Newcastle and Kingston) on [date] until 29 April 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick).

Included LG TV models:

· OLED77C46LA

· OLED65C46LA

· OLED55C46LA

· OLED48C46LA

· OLED42C44LA

· OLED65B46LA

· OLED55B46LA

Excluded lines/products:

· All other LG soundbars that’s not US70TY

· All other brand soundbars

· All other brand TV’s

· LG LED LQ TV’s

· LG UT TV’s

· LG QNED TV’s

· LG UR TV’s

· LG OLED G46 TV’s

· LG OLED G4 TV’s

Selected lines and products are not included in the Promotion. For the avoidance of doubt, those lines and products which are included can be clearly identified in store with signage and online badges on the website.

The Promotion is valid on full price TVs only. Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, but not limited to, Student discount, VIP discount and Corporate Card discount are eligible and can be used in conjunction with the Promotion. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Gift with Purchase

Online: Rituals Sakura Body Care Set

Fenwick customers will receive a Sakura Body care set when they spend £45 on any Rituals products, subject to the terms and conditions below.

For the avoidance of doubt, those lines and products which are included can be clearly identified in store with signage and online badges on the website.

Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, but not limited to, Student discount, VIP discount and Corporate Card discount are eligible .Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Online: Dermalogica Daily Brightening Gift

Spend £125 or more on Dermalogica and receive a complimentary Daily Brightening Gift Contents include; a Daily Microfoliant 13g, Dermalogica bag, and headband. Qualifying purchases to be made online. Offer available 1st May 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Charbonnel et Walker Truffle Selection

Purchase two Charbonnel et Walker products and receive a complimentary* Truffle Selection 45g. Offer available 1st May 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online & In-Stores: Complimentary* Lancome 8-Piece Gift Set

Fenwick customers will receive a Lancome 8-Piece Gift Set set when they spend £110 on any Lancome products, subject to the terms and conditions below. Qualifying purchases to be made online and in-stores. Offer available 9th May 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Complimentary* Gentleman Society EDP Ambree Mini

Purchase any Givenchy men's fragrance in 60ml or more and receive a complimentary Gentleman Society EDP Ambree Mini. Qualifying purchases to be made online. Offer available 16th May 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Maison Francis Kurkdjian Kurky EDP 5ml

Spend £250 on Maison Francis Kurkdjian and receive a complimentary* Kurky 5ml Eau De Parfum. Qualifying purchases to be made online. Offer available 16th May 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Competitions

In-Stores: Win a Newcastle United Football Club (NUFC) men’s signed shirt

1. Promoter
The Promoter of this prize draw is Fenwick Limited, a company duly registered in England and Wales with
company number 052411 and having its registered office at Elswick Court, Northumberland Street,
Newcastle upon Tyne, NE99 1AR (the “Promoter”).

2. Prize
2.1. The two (2) winners of the prize draw will each receive one (1) NUFC Men’s (Adidas 2024/25 season)
Home Shirt, signed by players in NUFC Men’s First Team Squad (such players from the Men’s First Team
Squad and the number of signatures shall be at NUFC’s sole discretion) (the “Prize”). The Prize is subject
to change at the Promoter’s sole discretion.
2.2. The Prize for the winner is non-negotiable, non-exchangeable, non-transferable and no cash alternative
is offered.
2.3. The Prize is supplied by the Promoter. The Promoter reserves the right to replace the Prize with an
alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it
necessary to do so.

3. Eligibility
3.1. The prize draw is open to all UK residents aged 18 years or over, except employees of the Promoter and
NUFC (including, both their holding or subsidiary companies and employees of concessions), their
families, agents or any third party directly associated with administration of the prize draw.
3.2. By entering the prize draw, participants confirm they are eligible to do so and eligible to claim the Prize.
The Promoter reserves the right to require participants to provide proof that they are eligible to enter
the prize draw.

4. Entry
4.1. To submit a valid entry, entrants must make a single transaction spend of fifty pounds (£50) or more on
products solely from the NUFC pop-up in the Fenwick Newcastle store (located on the Lower Ground
floor) (the “Qualifying Spend”) and accurately and fully complete the Prize Draw Data Capture Form
provided by colleagues working on the NUFC pop-up and hand this in to a colleague on the NUFC popup at the point of transaction, between the Opening Date and the Closing Date, as set out in clause 5
below. Entrants are responsible for providing a correct and accurate email address and ensuring it is free
from typos when populating and submitting the Prize Draw Data Capture Form.
4.2. The Qualifying Spend may consist of one product worth £50 or more, or multiple products equalling a
combined total of £50 or more.
4.3. Each Qualifying Spend entitles the customer to make another entry into this prize draw.
4.4. Entries will only be valid if entrants have not returned products that reduce their single transaction spend
below the £50 threshold required to qualify for this prize draw.

5. Time and dates of entry
The opening date for entries is 09:00 GMT on Monday 12 May 2025 (the “Opening Date”). The closing
date of the prize draw is 17:00 GMT on Sunday 18 May 2025 (the “Closing Date”). Entries received after
this time will not be accepted or considered.

6. Selecting the winner
6.1. Two (2) winners will be chosen by random draw performed by a computer process, as detailed in
condition 6.2 below.
6.2. All entries will be collated into a Fenwick controlled spreadsheet, which will be reviewed by a Fenwick
colleague who will manually filter out and remove incomplete or void entries. Each valid entry will then
be manually allocated a number, these numbers will be entered into a random number generator which
will then be used to select the winners on 19 May 2025 (the “Draw Date”)

7. Notification of the winner
7.1. The winners will be notified by the Promoter via email, using the email address provided by the entrant
on the Prize Draw Data Capture Form, by 23:59 GMT on 20 May 2025. Please note that the winner will
only be notified from a colleague of the Promotor from an official ‘@fenwick.co.uk’ email address.
7.2. The Promoter must either publish or make available information that indicates that a valid award took
place. To comply with this obligation the Promoter will send the surname and county of major prize
winners to anyone who emails rebeccaunderwood@fenwick.co.uk within one month after the closing
date stated in condition 6.1. If you object to any or all of your surname, county and winning entry being
published or made available, please email rebeccaunderwood@fenwick.co.uk. In such circumstances,
the Promoter must still provide the information and winning entry to the Advertising Standards Authority
(ASA) on request

8. Receiving / collecting the Prize
8.1. Winners may collect the Prize from the Fenwick Newcastle store (during usual opening times, further
details of which can be found at Store Locator | Fenwick), or may have it posted to their home address
(if provided to the Promoter via email when notified they are a winner). Entrants are responsible for
providing correct and accurate email addresses, ensuring they are free from typos. Entrants are
responsible for checking all email folders, including their spam folder. For the avoidance of doubt,
providing an email address in the Prize Draw Data Capture Form does not constitute consent to receive
digital marketing from the Promoter.
8.2. The Prize may not be claimed by a third party on a winner’s behalf.
8.3. If a winner does not respond to the Promoter confirming how they would like to collect the Prize within
7 days of being notified by the Promoter, then the Prize will be forfeited, and the Promoter will be
entitled to select another winner in accordance with the process described above. The new winner
would be required to respond to the Promotor in accordance with this condition 8.

9. Liability
Insofar as is permitted by law, the Promoter will not in any circumstances be responsible or liable to
compensate the winners or accept any liability for any loss or damage occurring as a result of the winners
taking up the Prize. Participants’ statutory rights are not affected.

10. Data Protection
Personal data supplied during the course of this promotion will only be processed as set out in the
Promoter's Privacy Policy | Fenwick. See also condition 7.2 with regard to the announcement of winners.
11. General
11.1. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no
correspondence will be entered into about it.
11.2. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon
entry. The Promoter reserves the right to refuse entry, or refuse to award the Prize to anyone in breach
of these terms and conditions.
11.3. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it
becomes necessary to do so.
11.4. These terms and conditions and this promotion are governed by English law. If any entrants to this
promotion wish to take court proceedings, then they must do this within the courts of England