Online customers will receive two free beauty samples from selected brands when they spend over £70 on beauty products included in the offer.

Subject to stock availability of the free sample products, and the exclusions set out below, the above stated offer is available from www.fenwick.co.uk. Offer is redeemed when the qualifying purchase is added to the basket and the customer selects their two free samples at the checkout.

Qualifying purchase includes any purchase over £70 of beauty products, including all make-up, skincare and fragrance. Qualifying purchase is to be made online only. Offer is available whilst stocks last. Sample products are limited to one type of sample per customer; therefore, customers cannot select two of the same sample products at checkout. The promotion can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Promotion cannot be redeemed retrospectively. As the samples can be very popular and whilst we do our best to ensure that everyone receives their requested samples, distribution is subject to stock availability and we do not guarantee customers will receive their selected sample choices. However, customers will receive two free samples with every qualifying purchase. There is no cash equivalent is available. Fenwick reserve the right to withdraw or vary this offer at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

The Fenwick Corporate Card entitles the holder to 10% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare), Fenwick own-brand restaurants, food and beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online.

Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick Corporate Card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick corporate cardholder number (which is located under the barcode of the digital card) in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick corporate cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and corporate discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact us via corporateservices@fenwick.co.uk.

Concessions included at 10% off (fashion, accessories, beauty):
Womens: Albaray, Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

Garden furniture is available for delivery in 7 business days from day of ordering, subject to the items in question being in stock. Fenwick reserve the right to withdraw or vary this promotion at any time.

Gift cards can be purchased in store or online.

All gift cards and e-gift cards are issued by Fenwick Limited and may be used in any Fenwick store (including any Fuego and Mason + Rye restaurants) or online at www.fenwick.co.uk, as part or full payment for goods (exclusions apply – see below). To use an e-gift card online simply enter the card and PIN number provided with the e-gift card, alternatively e-gift cards can be used instore too by presenting the barcode in the e-gift card email at the till point.

The minimum amount to activate a gift card or e-gift card is £10 and the maximum card value is £250. Please protect the gift card or e-gift card and treat it as cash as the balance cannot be returned to you if it is lost, stolen or damaged. The value on the gift card or e-gift card cannot be resold and cannot be exchanged for cash. No change will be given in relation to any purchase made by the gift card or e-gift card and, instead, any balance will remain on the gift card or e-gift card which can be applied to any future purchase. Any unspent amount on the gift card or e-gift card will automatically expire, and be lost, twenty-four (24) months’ following the last transaction on the gift card or e-gift card. This period cannot be extended under any circumstances. To check the balance of your gift card or e-gift card, please ask in any Fenwick store or online at checkout. For the avoidance of doubt, a balance enquiry is not considered use. A gift card or e-gift card cannot be used to purchase another gift card.

If you wish to return a purchase made with a gift card, your refund will be given in the form of a gift card. Any online purchases made with a gift card which you wish to return will be refunded in the form of an e-gift card, which will be sent to the email address associated with the original purchase. Where an order has been placed using a gift card or e-gift card and another payment method, in the event a refund is required, the order of refunds shall be gift card or e-gift card first, followed by the other payment methods. If for any reason we are unable to fulfil part of your online order which has been paid for by e-gift card then we will issue you with a refund in the form an e-gift card, which will be sent to the email address associated with the order. Where the order has been placed with a combination of gift card or e-gift card and another payment method then, in the event of a partial cancellation, we will refund to an egift card in the first instance. If the partial cancellation refund exceeds the amount originally paid by gift card or e-gift card, then the residual amount will be refunded to the secondary payment method.

Gift cards and e-gift cards are non-refundable except in accordance with Distance Selling Regulations, which only apply when you purchase the gift card or e-gift card online. You have the right to cancel a Distance Selling contract within fourteen (14) calendar days after the date on which the gift card or e-gift card was sent to you by Fenwick. For further details, please refer to the “Your right to cancel” section of our terms and conditions.

This card cannot be used to discharge indebtedness against any credit agreement that you have with a Fenwick or Bentall’s store. Gift cards can be purchased in store or online. The following exclusions apply: Café Nero, Carluccio’s and furniture concessions.

Fenwick reserves the right to amend these terms and conditions at any time. These terms and conditions shall be governed by the laws of England and Wales and the exclusive jurisdiction of the English Courts shall preva

This payment option allows you to buy now and pay later, depending on eligibility.

As soon as your order has been confirmed, you will receive information from Klarna on how and when to complete your payment.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay Later option. If you have any questions regarding payment, please contact Klarna customer support.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

With Pay in 3, you can pay for something you buy by dividing the cost into three equal instalments, depending on eligibility.

The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay in 3 Instalments option. If you have any questions regarding payment, please contact Klarna customer support.

Full Klarna Terms and Conditions can be found here

Not settling your payment on time could affect your ability to use Klarna in the future. We encourage you to spend responsibly, remember to keep up with your repayments to avoid late payment fees and damage to your credit file. Pay later and Pay in 3 Instalments is a form of credit, Fenwick is not the lender. For debt and money advice please reach out to https://www.moneyadviceservice.org.uk.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

The Fenwick VIP card entitles the holder to 25% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare) and 10% discount on Fenwick own-brand restaurants, food, beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online. Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick VIP card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick VIP cardholder number, which is located under the barcode of the digital card, in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick VIP cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and VIP discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact the Fenwick Press team viaVIP@fenwick.co.uk.

Concessions included at 25% off (fashion, accessories, beauty):
Womens: Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

Fenwick offers a 5-year guarantee on indoor and outdoor furniture purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. This offer excludes nursery furniture, prams and car seats and will not be covered in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

2-Year Guarantee on Nursery Furniture, Prams and Car Seats

Fenwick offers a 2-year guarantee on nursery furniture, prams and car seats purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. Your purchase will not be covered by this guarantee in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

Get up to 10% student discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV & Audio; Large Electricals; Apple products; stamps, Vintage bags, Bikes and Bike Accessories; all in store services, delivery charges, tickets and gift cards.

For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Jo Malone London; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff; Whitewall Gallery and WH Smith Children’s.

For any specific queries on exclusions, please ask an in store concession assistant. Valid College or University Student ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available. Fenwick reserves the right to refuse discount for any student ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

Get 10% off your next online order at www.fenwick.co.uk when you donate your unwanted clothes to Thrift+. Fenwick have teamed up with Thrift+, a resale service for your best second-hand clothes, that allows you to donate your unwanted designer, luxury and high-street clothes to raise valuable funds for charities. Customers can get their free* ThriftBag with any purchase online at www.fenwick.co.uk and in-store with any womenswear or menswear purchase. How to redeem: Customers will need to create an account with Thrift+ to be eligible to receive their discount code, this can be done at https://thrift.plus/account/register.

Once Thrift+ have received the bag, you will receive a unique, electronic discount code for you to redeem 10% off any online Fenwick purchase.** For your discount to apply, add the unique discount code to your online shopping basket before checkout. This offer can be used on full price and sale women’s, men’s and children’s fashion and accessories, home, gifts and food and on full price wine and electricals. This offer cannot be used in conjunction with any other promotion, staff discount or on garden furniture and only one discount code can be used per transaction.

Please see below for all exclusions. Your 10% discount code is only valid at www.fenwick.co.uk and cannot be accepted in our stores. Whilst the unique discount code does not come with an expiry date, please be aware that you cannot redeem the discount retrospectively on purchases you have already made. This is an online offer only. Fenwick and Thrift+ reserve the right to alter, amend or revoke this offer at any time. For further information, please visit www.thrift.plus/help.*P&P charges may apply.** Exclusions apply.

The following brands are excluded from this offer; Chanel, Diptyque, Jo Malone London, Organic Pharmacy, Sif Jakobs, Agnes B, James Lakeland, Longchamp, Polarn O Pyret, French Connection, All Saints and Wave Spas. All wine and electrical sale items are excluded. All concession partners are excluded.Where an item is not included in the offer, the discount will not automatically be deducted when the unique discount code is added to the online shopping basket.

Get up to 10% military discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV and Audio; Apple products; stamps, Vintage bags, all in store services, delivery charges, tickets and gift cards. For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff. For any specific queries on exclusions, please ask an in store concession assistant. Valid Military photographic ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available.

Fenwick reserves the right to refuse discount for any military ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

1. The MyFenwick customer loyalty scheme is operated by Fenwick Ltd, (“Fenwick”, “us”, “we”) which is a limited company registered in England and Wales under company number 00052411, with its registered office at Northumberland Street, Newcastle-Upon-Tyne, NE99 1AR, United Kingdom. Our VAT number is 176 297 818. 
2. If you need to, you can contact us by using our Contact Us form, which can be found here, or by calling us on 0800 783 1783 Mon-Fri 9-5.30pm, or alternatively by writing to us at Fenwick Limited, 3rd Floor, Wood Street, Kingston upon Thames, KT1 1TX. 
3. MyFenwick is the customer loyalty scheme operated by Fenwick. MyFenwick members can collect points when they shop with Fenwick. Those points may be converted into vouchers which are redeemable in Fenwick stores and on www.fenwick.co.uk. MyFenwick members may also be eligible for other rewards and benefits.

1. You must be over 18 years of age to register for and use MyFenwick. 
2. You can register for MyFenwick online by visiting [https://www.fenwick.co.uk/pages/rewards]. You can also register in-store by speaking to an in-store Fenwick colleague. 
3. When registering, you must use the email address associated with your existing online Fenwick account (if you have one), to ensure your MyFenwick account is synced with your existing Fenwick account. If you do not have a Fenwick account, one will be created alongside your MyFenwick account when you register for MyFenwick. 
4. We will collect personal information about you when you register for MyFenwick. For full details of the personal information collected and how this is used, please see our Privacy Policy. 
5. You must check your details carefully when registering for MyFenwick; you are responsible for ensuring the details are complete and accurate. 
6. After you have submitted your details and signed up to MyFenwick you will receive a welcome email confirming that your MyFenwick account has been created.  
7. If at any time you need to update the personal details we hold for you, including telephone number, delivery address, payment methods, this can be done by logging into your account. 
8. If you would like to close your MyFenwick account, please  Contact Us.

1. Once you have successfully registered, you can use MyFenwick when shopping on www.fenwick.co.uk and when shopping in Fenwick stores. 
2. We will send you a virtual MyFenwick card that you can add to your Apple or Google Wallet. When shopping in-store, show your virtual card at checkout and points will be added to your account and will be available for use within 15 days of the date of purchase.  
3. When shopping online, log in to your account before placing your order and points will be added and will be ready to use within 15 days of the date of purchase. 
4. At our discretion, if we identify that you hold two or more MyFenwick accounts, we may merge them into one account or cancel one or all of them.  
5. Fenwick, in its sole discretion, can terminate, withdraw, suspend or alter the scheme at any time. If such an event were to take place, all MyFenwick members would be notified and all accounts would be suspended/terminated as appropriate.  
6. Fenwick may terminate a member’s MyFenwick account if it considers the member to have breached the MyFenwick terms and conditions or be misusing the scheme. 

1. Points can be collected on purchases made online or in Fenwick stores (subject to any exclusions or restrictions set out in these Terms and Conditions).
2. Additional points can be collected around your birthday (for Silver and Gold tier members) and Fenwick may from time to time offer promotions with point rewards. You may also collect points for taking part in specific events and activities. Please visit Ways to Earn (found here) for more details of ways to earn points, such as 100 points for signing up, 35 points for completing your MyFenwick Loyalty profile. 
3. Points shall only be awarded on the total amount spent after any and all discounts or offers are applied, and shall be calculated using the tier (green, silver or gold) you have reached at the time of purchase.  
4. Points will be made available for us in your MyFenwick account within 15 days of your purchase date*. 
5. Your account balance will be visible in your online MyFenwick account. This will also display details of how much you need to spend to move up to the next tier. 
6. Points shall be available for use for a period of 12 months from the date on which they were acquired (being the date on which you made the relevant purchase, or completed the relevant activity). If points have not been redeemed within these 12 months, they will expire and will be deducted from your MyFenwick account.  
7. You can redeem your points against any future purchases. When making an online purchase you will be notified of the points available in your MyFenwick account for redemption and will be given the opportunity to redeem them against that purchase. In store, our members of staff will notify you of the points available in your MyFenwick account for redemption and give you the opportunity to redeem them against that purchase. 
8. Points shall be deducted from your account in the event of a refund. If this deduction lowers your point balance below a tier threshold you will drop a tier. Likewise, if points have already been redeemed and you have a nil balance when the deduction takes place, this will result in a deficit on your account. 

Exclusions, Limitations and Restrictions  

1. Purchases made in restaurants or in-store services are not included in the MyFenwick scheme and customers will not be able to collect points on purchases in these areas.  
2. Customers purchasing furniture items eligible for home delivery will be able to collect points on their purchases in the same manner as set out above, but points will be made available within 15 days from the date of delivery of the order and not from the date of purchase. If a home delivery order is delivered in instalments, points will be made available no later than 15 days from the date of the final delivery instalment.  

 

Please note that customers are currently unable to collect points on in-store purchases of Barker & Stonehouse products. Customers will be notified of the position prior to any instore transactions being concluded. In the meantime, all online purchases of Barker & Stonehouse products will continue to accrue points in accordance with the terms set out in the MyFenwick Terms and Conditions.

At the time of signing up, all MyFenwick members shall automatically become a Green tier member. Once that member has collected 750 points in a year they will qualify for Silver tier membership and once they have collected 1,500 points in a year, they will qualify for Gold tier membership. Tier status expires after 1 year of a member’s upgrade unless the member spends the qualifying amount again within the following year, tracked on a rolling basis. Points shall be collected based on the tier status at the time of purchase. If a member qualifies to move up a tier as a result of a purchase, they will still collect the points from the original tier on that purchase with the increased tier applying from the member’s next eligible purchase

We may revise the MyFenwick Terms and Conditions at any time by amending this page. The current version of the MyFenwick Terms and Conditions will apply to the MyFenwick scheme, so please check this page from time to time for any changes we may have made. The MyFenwick Terms and Conditions were last updated on the date stated at the end of this page.

1. We may transfer our rights and obligations under the MyFenwick Terms and Conditions to another organisation, but this will not affect your rights or obligations under the MyFenwick Terms and Conditions. 
2. If any of the MyFenwick Terms and Conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of the MyFenwick Terms and Conditions shall remain in full force and effect. 
3. The contract is between you and us. Only you and we shall be entitled to enforce the MyFenwick Terms and Conditions. No third party shall be entitled to enforce any of the MyFenwick Terms and Conditions. The MyFenwick Terms and Conditions shall prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional material. 
4. Any delay or failure by us to exercise any right we may have under the MyFenwickTerms and Conditions is not a waiver by us of that right. So even if we delay in enforcing the MyFenwick Terms and Conditions, we can still enforce them later. 
5. Fenwick’s liability under the MyFenwick scheme shall be exclusively limited to direct loss as a result of our breach. In such circumstances, our sole liability shall be to credit to your MyFenwick account such points as may have been wrongly deducted or which were not credited when due.  
6. The MyFenwick Terms and Conditions are governed by English law. This means that in the event any matter or dispute arising out of or in connection with the MyFenwick Terms and Condition (including non-contractual disputes or claims), will be governed by English law. You may bring legal proceedings in English courts. If you live in Scotland, you may bring legal proceedings in respect of the product(s) in either the Scottish or the English courts. If you live in Northern Ireland, you may bring legal proceedings in respect of the product(s) in either the Northern Irish or the English courts. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform at: http://ec.europa.eu/odr 

*Excluding home delivery furniture purchases, see section on Exclusions, Limitations and Restrictions for further information

Promotion: when customers spend during the Baby Event Product Edit, they will receive a promotional discount code for 15% off a future purchase on Kids (including, Baby, Girls, Boys, Prams & Nursery categories).

Subject to: stock availability of the products, selected lines included in the Promotion, and the exclusions set out herein, the Promotion is available:

(i) in Participating Fenwick Stores from 6 May 2025 until 6 August 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick);

(ii) via our concierge service in all Fenwick stores or by telephone from 6 May 2025 until 6 August 2025 (during usual opening times, further details of which can be found at Concierge Service (fenwick.co.uk)); (iii) from www.fenwick.co.uk from 00:01 GMT on 6 May 2025 until 23:59 GMT on 6 August 2025, when customers enter the single-use promo code displayed on their flyer or received via email on 6 May 2025, following their spend in the Baby Event Product Edit.

Participating Fenwick Stores: Brent Cross, Kingston, Newcastle, Tunbridge Wells, Colchester, Canterbury and Bracknell.

Qualifying in-store customers will receive a 15% discount flyer which can either be presented in-store or redeemed online (single-use only). Qualifying online customers will receive an email from Fenwick containing the single-use promotional code on 6 May 2025.

To redeem the promotional discount in store, customers can hand the flyer over at the cash desk or to redeem online, customers can enter the single-use promotional code found on the flyer/email at checkout in the ‘Discount code’ box. Customers can redeem the 15% discount until 6 August 2025 both in-store and online.

The Promotion is strictly subject to stock availability during the period of 6 May 2025 until 6 August 2025.

In-store and Online exclusions:

· All Toys (please note that ‘Nursery Toys’, including, but not limited to, soft books and rattles are included in the Promotion).

The Promotion is only valid on selected full price items only. No minimum spend is required. For the avoidance of doubt, those products and lines which are included can be clearly identified in store with signage and online badges on the website. The discount code cannot be used in conjunction with any other promotions, discounts, or discount codes (including, but not limited to, Student, VIP, Corporate Card and Blue Light) except for staff discount and gift cards. Only one use per customer. Customers are only eligible to receive one discount code/flyer. The discount cannot be redeemed retrospectively. There is no cash alternative. Fenwick reserves the right to amend, cancel or withdraw this Promotion at any time. Staff discount and gift cards can be used in conjunction with this Promotion. Any items refunded will be refunded at the discounted price. For further information on returns and refunds please refer to our returns refunds policy on our website. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English courts shall prevail.

Subject to: stock availability of the products included in the Promotion, and the exclusions set out herein, the Promotion is available from:

(ii) www.fenwick.co.uk from 00:01 GMT on 22 May 2025 until 23:59 GMT on 10 June 2025, when customers enter the promo code: SAMSUNG10 in the ‘discount code’ box at checkout; and

(iii) in all Fenwick stores on 22 May 2025 until 10 June 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick).

Selected lines and products are not included in the Promotion. For the avoidance of doubt, those lines and products which are included can be clearly identified in store with signage and online badges on the website.

This Promotion is eligible on full price items only. Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, VIP and Corporate Card discount are eligible and can be used in conjunction with the Promotion. Student discount is not eligible and cannot be used in conjunction with this Promotion. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Promotion: online and in-store Fenwick customers will receive 50% off an LG US70TY Soundbar when purchased with selected LG TV’s, subject to the terms and conditions below.

Subject to: stock availability of the products included in the offer and the exclusions set out below, the above stated offer is available from:

(ii) www.fenwick.co.uk 00:01 GMT on [date] 2025 until 23:59 GMT on 29 April 2025, when the customer adds the qualifying products to their online basket, the discount will be automatically applied; and

(iii) in participating Fenwick stores (Newcastle and Kingston) on [date] until 29 April 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick).

Included LG TV models:

· OLED77C46LA

· OLED65C46LA

· OLED55C46LA

· OLED48C46LA

· OLED42C44LA

· OLED65B46LA

· OLED55B46LA

Excluded lines/products:

· All other LG soundbars that’s not US70TY

· All other brand soundbars

· All other brand TV’s

· LG LED LQ TV’s

· LG UT TV’s

· LG QNED TV’s

· LG UR TV’s

· LG OLED G46 TV’s

· LG OLED G4 TV’s

Selected lines and products are not included in the Promotion. For the avoidance of doubt, those lines and products which are included can be clearly identified in store with signage and online badges on the website.

The Promotion is valid on full price TVs only. Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, but not limited to, Student discount, VIP discount and Corporate Card discount are eligible and can be used in conjunction with the Promotion. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent. Fenwick reserve the right to withdraw or vary the Promotion at any time. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

The Promoter is LG, and the Promotion is offered at the sole discretion of the Promoter. Fenwick Limited shall have no responsibility for the accuracy of the terms and conditions prescribed by the Promoter. If you have any questions or comments regarding the Promotion, please contact LG directly. Please see the link to this Promotion’s Terms and Conditions here: www.lgcashback.com/football/en-GB.

Subject to: stock availability of the products and models included in the offer and the exclusions set out below, the above stated offer is available:

(i) from www.fenwick.co.uk from 00:01 GMT on 25 June 2025 until 23:59 GMT on 22 July 2025; and

(ii) In the Fenwick Newcastle and Kingston stores from 00:01 GMT on 25 June 2025 until 23:59 GMT on 22 July 2025 (during usual opening times, further details of which can be found at Store Locator | Fenwick), when customers follow the required steps as set out on the Promoter’s website (link here: www.lgcashback.com/football/en-GB).

Included LG TV models:

· OLED65G56LS.AEK

· OLED65G54LW.AEK

· OLED55G56LS.AEK

· OLED55G54LW.AEK

· OLED48G56LS.AEK

· OLED77C56LB.AEK

· OLED65C56LB.AEK

· OLED55C56LB.AEK

· OLED48C56LB.AEK

· OLED42C55LA.AEK

· 55QNED84A6C.AEK

· 50QNED84A6C.AEK

· 43QNED84A6C.AEK

The Promotion is eligible on full price items only. Fenwick gift cards and staff discount can be used in conjunction with the Promotion. Other discounts, including, Student, VIP and Corporate Card discounts are eligible and can be used in conjunction with the Promotions. Promotional discount cannot be redeemed retrospectively. There is no cash equivalent.

Spend £85 or more Dermalogica and receive a complimentary* skin sculpting tool. Qualifying purchases to be made online. Offer available 4th August 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Purchase two Charbonnel et Walker products and receive a complimentary* Truffle Selection 45g. Offer available 1st May 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £60 or more on Clinique and receive a complimentary 7-piece gift set. Qualifying purchases to be made online. Offer available 10th July 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Purchase any Mizensir product and receive a Mizensir For Your Love 8ml sample. Qualifying purchases to be made online. Offer available 21th July 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £250 on Maison Francis Kurkdjian and receive a complimentary* Kurky 5ml Qualifying purchases to be made online. Offer available 6th August 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £200 or more on Pafums de Marly Men's Fragrance and receive a complimentary* Castley Vial Box 3x 1.5ml. Qualifying purchases to be made online. Offer available 26th August 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Spend £60 or more on Clinique and receive a complimentary* 6 piece Clinique x Johnathan Cohen gift set. Qualifying purchases to be made online. Offer available 12th September 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.