Fenwick Cookie Policy

This Cookie Policy explains how cookies and similar technologies (“Cookies”) are used when you visit https://www.fenwick.co.uk (the “Website”). This Cookie Policy was last updated on the date stated at the end of this page.

A cookie is a text file containing small amounts of data that is downloaded to your computer or device when you visit a website. Cookies store information relating to a user’s visit to a website. Information supplied by the cookies set by our Website can help us to analyse the profile of our users and help us to provide you with a better browsing experience. When you visit our Website the cookies are either set directly by us, or by our business partners.

We use the following types of cookies:

Strictly Necessary Cookies

These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to use a shopping cart. We use the following strictly necessary cookies:

  • Cookie: Demandware/Salesforce
  • Name: dwanonymous_*, dwsecuretoken_*, dwsid, sid,
  • Cookie Purpose: Necessary cookies performing function to identify an unregistered shopper, or a shopper who has not logged in, to secure the session through HTTPS, identify browsing session.

Functionality Cookies

These are cookies that are required for the functional operation of our Website. They include, for example, cookies that remember your store preference when you use certain widgets on the website in order to deliver you a more targeted experience on our site:

  • Cookie: Demandware/Salesforce
  • Name: _cfduid, _cq_bc, cq, cq.anchor, cq,viewReco, cq,viewSearch, cq.viewCategory, bc., cqcid, cquid, _cqact, _cqviews, _cqsviews, _cqcviews, )cq_anchor, weird_get_top_level_domain, dwcustomer_*, CRMID, pref_store, storeids_whatson, storeids_services, Dwpersonalization_*, dwsourcecode_*, dw_cookies_accepted, dw_TLSWarning,
  • Cookie Purpose: Cookies to enable product lists, recently viewed lists and recommendations as well as site functionality.

Analytical/Performance Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. We use the following analytical/performance cookies:

  • Cookie: Demandware/Salesforce
  • Name: _cq_dnt, _cq_seg, _cq_uuid, cA, dw_dnt, dwac_*, dwcustomer_*, dwsecuretoken_*, dwsid, uuid,
  • Cookie Purpose: Cookies used to track site interactions, enable enhanced sorting options, and enable tracking functions to support site measurement so that we can improve site performance and functionality.

  • Cookie: Google
  • Name: _ga, _gat_UA-*, _gid, gcl_au,
  • Cookie Purpose: Tracks and measures interactions with the site so that we can improve user experience.

Targeting/Marketing Cookies

These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. We use the following targeting cookies:

  • Cookie: Facebook
  • Name: sb, datr, fr, xs, c_user, pl, wd, spin, act, presence, dpr
  • Cookie Purpose: These third-party cookies help us monitor advertising effectiveness and enable us to build audiences for advertising purposes.

  • Cookie: Google Ads (incl. Remarketing Lists and Ads)
  • Cookie Purpose: These third-party cookies help us monitor advertising effectiveness and enable us to build audiences for advertising purposes. To learn more about Google’s advertising cookies, including how to opt out of them, click here.

  • Cookie: HMTL email tracking (Salesforce Marketing Cloud)
  • Name: N/A
  • Cookie Purpose: We use page tracking in our HTML-based emails to let us know which emails have been opened/clicked by the recipients

  • Cookie: SaleCycle (Abandon Basket Emails))
  • Name: www.salecycle.com
  • Cookie Purpose: where you have placed items in your basket but have not completed/were not able to complete checkout, these cookies allow us to notify you of this. You can opt out of this service at any time by following the unsubscribe link in the footer of any such communications.

You can manage your cookies using your web browser. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please be aware that restricting cookies may impact on the functionality of the Website. To find out more about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org, or http://www.youronlinechoices.com/uk/.

3rd November 2020

Cookie Policy

By clicking 'I agree' or continuing to use the site, you agree to our use of cookies to improve your browsing experience, analyse site performance and for advertising. To learn more, including how to disable cookies, view our Cookies Policy.

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