Brooke Otter

Standard delivery

£5.00 or FREE with over £100 spend.

Delivered Monday-Friday in 3-5 working days, excluding public holidays.

Next Day Delivery

£8. Delivered
Monday-Friday

Order by 6pm
Monday-Thursday, excluding public holidays

Nominated Day

£8.00

Will be delivered:
Monday - Friday: order anytime up to 7 days in advance. Excludes weekends and
Bank Holidays.

Order by 6pm
Monday-Thursday, excluding public holidays

Click + Collect

Free click and
collect across a wide range of products. Find out more

Returns

We offer FREE returns within 14 days from the day you purchased your item in-store or you received or collected your online order. Exceptions do apply, for hygiene and health reasons we unfortunately cannot accept returns on all items. Find out more here

Garden Furniture & BBQ

In-Stock items deliver to selected postcodes in 7-10 working days. For pre-sale items please refer to timeline quoted at purchase. Find out more

Large Furniture

£29 Delivered within 10 working days of coming into stock. Find out more

Heal's Furniture Delivery

Heal's orders of furniture and other bulks items are delivered using their specialist delivery service and there is a fixed £79.00 fee. When your order is available to deliver, Heal's delivery partner will contact you directly to arrange a convenient date.

In most cases they will offer you a date within 14 days of your order being available. Please note that this applies to deliveries to UK mainland postcodes only.

Please note the free returns does not apply to Heal's products. For Heal's Returns Policy and charges please view the returns page. Find out more