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Terms & Conditions

Participating stores: Brent Cross, Canterbury, Colchester, Kingston, Newcastle. Interest free credit. 12 months. 0% APR representative. Minimum £500 spend on televisions, audio and electricals only. Credit provided subject to age and status, full terms and conditions apply. Ask a member of staff for further details. Fenwick, Limited is registered in England and Wales 00052411. Registered office: Fenwick, Limited Elswick Court, Northumberland Street, Newcastle-Upon-Tyne, NE99 1AR Fenwick, Limited acts as a credit broker and only offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Fenwick, Limited is authorised and regulated by the Financial Conduct Authority. Our registration number is 723014.

Online only - buy three biscuit tins from the Fenwick Food range for £20. Offer valid on Fenwick Blonde Chocolate Toffee Biscuits, Fenwick Dark Chocolate and Stem Ginger Biscuits, and Milk Chocolate and Caramel Biscuits (RRP £8 each).

From Monday 15th June until stocks last, buy any two selected Cartwright & Butler biscuits for £12. Selected products will be indicated on the product page. Exclusions apply; can not be combined with any other offers.

From Monday 15th June until stocks last, buy any three selected Drivers condiments for £10. Selected products will be indicated on the product page. Exclusions apply; can not be combined with any other offers.

Fuego At Home & Mason + Rye Afternoon Tea orders can be cancelled and a full refund given, providing 24 hours-notice has been given.

Customers running late for collection should telephone the customer collection telephone number (0191 2396646) and inform our team who will do their best to reschedule your collection time.

We will endeavour to accommodate any specific dietary requirements if highlighted at the point of order.

All mandated safety measures to be put in place from food preparation to pick up.

Fenwick At Home tapas and pizza kits, and Mason + Rye Afternoon Tea kits, are designed to be eaten on the same day, food should be consumed with 24 hours if you are unable to eat on the day of collection providing it has been refrigerated.

From Thursday 25th June 2020, receive one free Lick-A-Bubble Flavoured Bubbles 4 Pack with any toy purchase over £20. Available all in-stores (except Bond Street) and online. Free gifts are one per customer, whilst stocks last. Gift is out of stock if not added to bag and not valid if used with a discount promo code. If the gift does not add to shopping bag then it is out of stock. In certain circumstances where the gift may add to the basket at the time of ordering and then subsequently cancel when the warehouse goes to pick and despatch the item. The free gift offer is not valid if you try and use a discount promotional code at the same time and will be removed from shopping bag. Excludes nursery products.

The Charlotte Tilbury Pillow Talk virtual masterclass takes place on Friday 4th September 2020 at 6pm, and will last approximately and hour. A Zoom link to the virtual masterclass will be sent to you via email once you have purchased your ticket. The cost of the ticket (£20) is redeemable on fenwick.co.uk on Charlotte Tilbury product only, and is valid up to seven days after the event has ended. A redemption code with be sent to you once the masterclass has finished. The redemption code is non-transferable and limit to one per person, per order. The total amount of the redemption code (£20) must be used in one transaction.

From Saturday 8th August 2020, and until stocks last, receive one free Ultimate Cleansing Brush when you spend £85 or more on Dermalogica. Free gifts are one per customer and available online only. Gift is out of stock if not added to bag and not valid if used with a discount promo code. The Ultimate Cleansing Brush is a complimentary gift and cannot be returned or refunded. The brush colour comes in grey, purple and blue; the brush colour will be chosen for you at random.

Offer available when you purchase two or more Lancôme products, in a single transaction at Fenwick Lancôme counters and at Fenwick.co.uk from 27th August to 13th September 2020. This promotion cannot be used in conjunction with any other offer, discount, or promotion online or in-store and cannot be exchanged for any cash alternative. This promotion is limited to one per customer. Gift is out of stock if not added to bag and not valid if used with a discount promo code. It is a complimentary gift and cannot be returned or refunded. Gift comprises the following Lancôme products: Rose Sugar Scrub 100ml, Teint Idole Ultra Wear Foundation 5ml (complimentary shade matching available in store), Hypnôse Mascara 2ml, Genifique Serum 7ml, L’Absolu Gloss Rosy Plump 2ml, Rénergie Night Cream 15ml if you're purchasing online. When shopping in-store, receive a choice of either Absolue Soft Cream 15ml and Absolue Rich Cream 15ml or Renergie Ultra SPF Cream 15ml and Rénergie Night Cream 15ml, while stocks last. Bonus Gift: Eau Micellaire Confort 200ml, available with third Lancôme purchase in the same transaction. Choice of one gift per customer subject to availability, while stocks last.

Get a free Clinique beauty gift when purchasing two Clinique full-sized products; one to be skincare or foundation. Get a free Clinique Smart Custom-Repair Night Moisturiser 30ml when you purchase any third Clinique product. Available from Friday 11th September to Saturday 26th September 2020 online and in all Fenwick stores; whilst stocks last. Free gifts are one per customer. Gift is out of stock if not added to bag & NOT valid if used with a discount promo code. Free Gift promotions can be very popular and while we do our best to ensure that everyone receives the free gift, there can be instances where the gift contents may be substituted and/or when we run out and therefore are unable to fulfil the free gift offer. If the gift does not add to shopping bag then it is out of stock. In certain circumstances where the gift may add to the basket at the time of ordering and then subsequently cancel when the warehouse goes to pick and despatch the item. The free gift offer is not valid if you try and use a discount promotional code at the same time and will be removed from shopping bag.

From Friday 11th September to Sunday 1st November 2020, take 20% off selected Samsonite 55cm cabin suitcases. Available online and in selected stores: Bracknell, Brent Cross, Canterbury, Colchester, Kingston, Newcastle, and Tunbridge Wells. Exclusions apply. Fenwick reserves the right to end the promo at any given time.

The entrants will have a chance to win the Lora Carryall Wildflower Print bag from COACH exclusive to Fenwick featured in the post picture. All you need to do to win is to comment on Fenwick’s Facebook competition post. For full terms and conditions please see below: 1. This prize draw is open to residents of the UK, the Channel Islands and the Isle of Man aged 18 years or over. 2. Details of how to enter form part of the terms and conditions. It is a condition of entry that all rules are accepted as final and that the competitor agrees to abide by these rules. The decision of the judges is final and no correspondence will be entered into. The Promoter reserves the right to modify the Promotion at any time without prior notice. 3. Entries must be submitted via comment on the Facebook competition post between 19/09/2020 and 22/09/2020. Late, incomplete or corrupt entries, or entries sent through agencies and third parties, will not be accepted. 4. One winner will be drawn at random from valid entries received by 23/09/2020. 5. The winner will be contacted by telephone or email within five working days of the closing date of the prize draw by Fenwick and are required to confirm acceptance within 7 days of notification. Should the Promoter be unable to contact a winner, or should a winner be unable to confirm their acceptance of the prize, the Promoter reserves the right to award the prize to an alternative winner, drawn in accordance with these terms and conditions. The Promoter may ask the winner to provide proof of age and/or country of residence. 6. The winner will be sent by post the handbag as featured on the picture of the Facebook post. 7. All elements of the prize are subject to availability, non transferable, non extendable and there are no cash alternatives. It cannot be sold or given to an alternative party. 8. Events may occur that render the prize draw itself or the awarding of the prize impossible due to reasons beyond the control of the Promoter and accordingly the Promoter may at its absolute discretion vary or amend the promotion and the entrant agrees that no liability shall attach to the Promoter as a result thereof. 9. The entrants’ personal data will be processed in accordance with Fenwick’s privacy policy at www.fenwick.co.uk for the purposes of operating the competition only. Fenwick will not retain any personal data, nor will we use it for marketing purposes.

Friday 18th September – Monday 21st September 2020, Fenwick email subscribers can get 10% off the below full-price womenswear brands when they shop online. To activate the discount online please click the link in your email. Prices online will be matched in-store where the included products are available. Please note that this promotion only applies to the following brands, and does not include accessories or sale/discounted products. Included brands: Cefinn, Eileen Fisher, Goat, Marella, MaxMara Studio, Weekend MaxMara, Piazza Sempione, PS Paul Smith, 120% Lino, Baum & Pferdgarten, Eudon Choi, Gestuz, MSGM, Olivia Rubin, Pleats Please Issey Miyake, Red Valentino, Rejina Pyo, See By Chloe, Seren, Sportmax, Sportmax Code, Theory, Vanessa Bruno, Victoria Victoria Beckham.

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