Terms & Conditions

General

Beauty Samples

Online customers will receive two free beauty samples from selected brands when they spend over £70 on beauty products included in the offer.

Subject to stock availability of the free sample products, and the exclusions set out below, the above stated offer is available from www.fenwick.co.uk. Offer is redeemed when the qualifying purchase is added to the basket and the customer selects their two free samples at the checkout.

Qualifying purchase includes any purchase over £70 of beauty products, including all make-up, skincare and fragrance. Qualifying purchase is to be made online only. Offer is available whilst stocks last. Sample products are limited to one type of sample per customer; therefore, customers cannot select two of the same sample products at checkout. The promotion can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Promotion cannot be redeemed retrospectively. As the samples can be very popular and whilst we do our best to ensure that everyone receives their requested samples, distribution is subject to stock availability and we do not guarantee customers will receive their selected sample choices. However, customers will receive two free samples with every qualifying purchase. There is no cash equivalent is available. Fenwick reserve the right to withdraw or vary this offer at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.

Corporate Cards

The Fenwick Corporate Card entitles the holder to 10% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare), Fenwick own-brand restaurants, food and beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online.

Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick Corporate Card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick corporate cardholder number (which is located under the barcode of the digital card) in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick corporate cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and corporate discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact us via corporateservices@fenwick.co.uk.

Concessions included at 10% off (fashion, accessories, beauty):
Womens: Albaray, Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

Garden Furniture Delivery in 7 Days

Garden furniture is available for delivery in 7 business days from day of ordering, subject to the items in question being in stock. Fenwick reserve the right to withdraw or vary this promotion at any time.

Gift Card and E-Gift Card

Gift cards can be purchased in store or online.

All gift cards and e-gift cards are issued by Fenwick Limited and may be used in any Fenwick store (including any Fuego and Mason + Rye restaurants) or online at www.fenwick.co.uk, as part or full payment for goods (exclusions apply – see below). To use an e-gift card online simply enter the card and PIN number provided with the e-gift card, alternatively e-gift cards can be used instore too by presenting the barcode in the e-gift card email at the till point.

The minimum amount to activate a gift card or e-gift card is £10 and the maximum card value is £250. Please protect the gift card or e-gift card and treat it as cash as the balance cannot be returned to you if it is lost, stolen or damaged. The value on the gift card or e-gift card cannot be resold and cannot be exchanged for cash. No change will be given in relation to any purchase made by the gift card or e-gift card and, instead, any balance will remain on the gift card or e-gift card which can be applied to any future purchase. Any unspent amount on the gift card or e-gift card will automatically expire, and be lost, twenty-four (24) months’ following the last transaction on the gift card or e-gift card. This period cannot be extended under any circumstances. To check the balance of your gift card or e-gift card, please ask in any Fenwick store or online at checkout. For the avoidance of doubt, a balance enquiry is not considered use. A gift card or e-gift card cannot be used to purchase another gift card.

If you wish to return a purchase made with a gift card, your refund will be given in the form of a gift card. Any online purchases made with a gift card which you wish to return will be refunded in the form of an e-gift card, which will be sent to the email address associated with the original purchase. Where an order has been placed using a gift card or e-gift card and another payment method, in the event a refund is required, the order of refunds shall be gift card or e-gift card first, followed by the other payment methods. If for any reason we are unable to fulfil part of your online order which has been paid for by e-gift card then we will issue you with a refund in the form an e-gift card, which will be sent to the email address associated with the order. Where the order has been placed with a combination of gift card or e-gift card and another payment method then, in the event of a partial cancellation, we will refund to an egift card in the first instance. If the partial cancellation refund exceeds the amount originally paid by gift card or e-gift card, then the residual amount will be refunded to the secondary payment method.

Gift cards and e-gift cards are non-refundable except in accordance with Distance Selling Regulations, which only apply when you purchase the gift card or e-gift card online. You have the right to cancel a Distance Selling contract within fourteen (14) calendar days after the date on which the gift card or e-gift card was sent to you by Fenwick. For further details, please refer to the “Your right to cancel” section of our terms and conditions.

This card cannot be used to discharge indebtedness against any credit agreement that you have with a Fenwick or Bentall’s store. Gift cards can be purchased in store or online. The following exclusions apply: Café Nero, Carluccio’s and furniture concessions.

Fenwick reserves the right to amend these terms and conditions at any time. These terms and conditions shall be governed by the laws of England and Wales and the exclusive jurisdiction of the English Courts shall preva

Klarna Pay Later

This payment option allows you to buy now and pay later, depending on eligibility.

As soon as your order has been confirmed, you will receive information from Klarna on how and when to complete your payment.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay Later option. If you have any questions regarding payment, please contact Klarna customer support.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

Klarna Pay in 3 Instalments

With Pay in 3, you can pay for something you buy by dividing the cost into three equal instalments, depending on eligibility.

The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.

Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay in 3 Instalments option. If you have any questions regarding payment, please contact Klarna customer support.

Full Klarna Terms and Conditions can be found here

Not settling your payment on time could affect your ability to use Klarna in the future. We encourage you to spend responsibly, remember to keep up with your repayments to avoid late payment fees and damage to your credit file. Pay later and Pay in 3 Instalments is a form of credit, Fenwick is not the lender. For debt and money advice please reach out to https://www.moneyadviceservice.org.uk.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply. See a here for further details.

VIP Cards

The Fenwick VIP card entitles the holder to 25% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare) and 10% discount on Fenwick own-brand restaurants, food, beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online. Concession restaurants, all pop-up concessions, Barker & Stonehouse, Sneaker House, purchasing of gift cards and all services (included, but not limited to, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.

The Fenwick VIP card cannot be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.

For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick VIP cardholder number, which is located under the barcode of the digital card, in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.

All Fenwick VIP cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and VIP discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact the Fenwick Press team viaVIP@fenwick.co.uk.

Concessions included at 25% off (fashion, accessories, beauty):
Womens: Albaray, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, HUSH, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles and Zadig & Voltaire.
Mens: All Saints, Calvin Klein, Charles Tyrwhitt, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Tommy Hilfiger, Tommy Jeans and Aubin.
Accessories: Longchamp, InTime, LRM, Mulberry, Astrid & Miyu.
Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite, CWF, Tommy Hilfiger, Calvin Klein and Cool Cuts.
Beauty: Blink, Browzing Limited T/A Biju , Shavata, Jo Malone and Regis Hair Salon (products only, not services).

Concessions included at 10% off (furniture, home, restaurants):
Florist (Diana Kaye), Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals and Piglet in Bed.

Excluded concessions:
The White Company (clothing), Barker & Stonehouse, Sole Scene and Sneaker House.

Excluded concession restaurants:
Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s and Patisserie Valerie.

5-Year Guarantee on Indoor and Outdoor Furniture

Fenwick offers a 5-year guarantee on indoor and outdoor furniture purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. This offer excludes nursery furniture, prams and car seats and will not be covered in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

2-Year Guarantee on Nursery Furniture, Prams and Car Seats

Fenwick offers a 2-year guarantee on nursery furniture, prams and car seats purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. Your purchase will not be covered by this guarantee in the following circumstances:

Where the furniture has not been properly maintained in accordance with care instructions.

Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.

Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.

In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.

Any alterations or repairs not made or approved by Fenwick.

If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.

If the product has been exported outside of the UK.

In-store: 10% Student Discount at Fenwick

Get up to 10% student discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV & Audio; Large Electricals; Apple products; stamps, Vintage bags, Bikes and Bike Accessories; all in store services, delivery charges, tickets and gift cards.

For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Jo Malone London; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff; Whitewall Gallery and WH Smith Children’s.

For any specific queries on exclusions, please ask an in store concession assistant. Valid College or University Student ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available. Fenwick reserves the right to refuse discount for any student ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

Online: Thrift + Re-Sell Service

Get 10% off your next online order at www.fenwick.co.uk when you donate your unwanted clothes to Thrift+. Fenwick have teamed up with Thrift+, a resale service for your best second-hand clothes, that allows you to donate your unwanted designer, luxury and high-street clothes to raise valuable funds for charities. Customers can get their free* ThriftBag with any purchase online at www.fenwick.co.uk and in-store with any womenswear or menswear purchase. How to redeem: Customers will need to create an account with Thrift+ to be eligible to receive their discount code, this can be done at https://thrift.plus/account/register.

Once Thrift+ have received the bag, you will receive a unique, electronic discount code for you to redeem 10% off any online Fenwick purchase.** For your discount to apply, add the unique discount code to your online shopping basket before checkout. This offer can be used on full price and sale women’s, men’s and children’s fashion and accessories, home, gifts and food and on full price wine and electricals. This offer cannot be used in conjunction with any other promotion, staff discount or on garden furniture and only one discount code can be used per transaction.

Please see below for all exclusions. Your 10% discount code is only valid at www.fenwick.co.uk and cannot be accepted in our stores. Whilst the unique discount code does not come with an expiry date, please be aware that you cannot redeem the discount retrospectively on purchases you have already made. This is an online offer only. Fenwick and Thrift+ reserve the right to alter, amend or revoke this offer at any time. For further information, please visit www.thrift.plus/help.*P&P charges may apply.** Exclusions apply.

The following brands are excluded from this offer; Chanel, Diptyque, Jo Malone London, Organic Pharmacy, Sif Jakobs, Agnes B, James Lakeland, Longchamp, Polarn O Pyret, French Connection, All Saints and Wave Spas. All wine and electrical sale items are excluded. All concession partners are excluded.Where an item is not included in the offer, the discount will not automatically be deducted when the unique discount code is added to the online shopping basket.

Fenwick Colchester & Fenwick York: Military Discount

Get up to 10% military discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV and Audio; Apple products; stamps, Vintage bags, all in store services, delivery charges, tickets and gift cards. For any specific queries on exclusions, please ask a member of the in store retail team.

Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; Longchamp; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff. For any specific queries on exclusions, please ask an in store concession assistant. Valid Military photographic ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available.

Fenwick reserves the right to refuse discount for any military ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

MyFenwick Loyalty

INFORMATION ABOUT US AND MYFENWICK

  1. The MyFenwick customer loyalty scheme is operated by Fenwick Ltd, (“Fenwick”, “us”, “we”) which is a limited company registered in England and Wales under company number 00052411, with its registered office at Northumberland Street, Newcastle-Upon-Tyne, NE99 1AR, United Kingdom. Our VAT number is 176 297 818. 
  2. If you need to, you can contact us by using our Contact Us form, which can be found here, or by calling us on 0800 783 1783 Mon-Fri 9-5.30pm, or alternatively by writing to us at Fenwick Limited, 3rd Floor, Wood Street, Kingston upon Thames, KT1 1TX. 
  3. MyFenwick is the customer loyalty scheme operated by Fenwick. MyFenwick members can collect points when they shop with Fenwick. Those points may be converted into vouchers which are redeemable in Fenwick stores and on www.fenwick.co.uk. MyFenwick members may also be eligible for other rewards and benefits.

REGISTRATION

  1. You must be over 18 years of age to register for and use MyFenwick. 
  2. You can register for MyFenwick online by visiting [https://www.fenwick.co.uk/pages/rewards]. You can also register in-store by speaking to an in-store Fenwick colleague. 
  3. When registering, you must use the email address associated with your existing online Fenwick account (if you have one), to ensure your MyFenwick account is synced with your existing Fenwick account. If you do not have a Fenwick account, one will be created alongside your MyFenwick account when you register for MyFenwick. 
  4. We will collect personal information about you when you register for MyFenwick. For full details of the personal information collected and how this is used, please see our Privacy Policy
  5. You must check your details carefully when registering for MyFenwick; you are responsible for ensuring the details are complete and accurate. 
  6. After you have submitted your details and signed up to MyFenwick you will receive a welcome email confirming that your MyFenwick account has been created.  
  7. If at any time you need to update the personal details we hold for you, including telephone number, delivery address, payment methods, this can be done by logging into your account. 
  8. If you would like to close your MyFenwick account, please  Contact Us.

Use of MyFenwick

  1. Once you have successfully registered, you can use MyFenwick when shopping on www.fenwick.co.uk and when shopping in Fenwick stores. 
  2. We will send you a virtual MyFenwick card that you can add to your Apple or Google Wallet. When shopping in-store, show your virtual card at checkout and points will be added to your account and will be available for use within 15 days of the date of purchase.  
  3. When shopping online, log in to your account before placing your order and points will be added and will be ready to use within 15 days of the date of purchase. 
  4. At our discretion, if we identify that you hold two or more MyFenwick accounts, we may merge them into one account or cancel one or all of them.  
  5. Fenwick, in its sole discretion, can terminate, withdraw, suspend or alter the scheme at any time. If such an event were to take place, all MyFenwick members would be notified and all accounts would be suspended/terminated as appropriate.  
  6. Fenwick may terminate a member’s MyFenwick account if it considers the member to have breached the MyFenwick terms and conditions or be misusing the scheme. 

Collecting Points and Points Balance

  1. Points can be collected on purchases made online or in Fenwick stores (subject to any exclusions or restrictions set out in these Terms and Conditions).
  2. Additional points can be collected around your birthday (for Silver and Gold tier members) and Fenwick may from time to time offer promotions with point rewards. You may also collect points for taking part in specific events and activities. Please visit Ways to Earn (found here) for more details of ways to earn points, such as 100 points for signing up, 35 points for completing your MyFenwick Loyalty profile. 
  3. Points shall only be awarded on the total amount spent after any and all discounts or offers are applied, and shall be calculated using the tier (green, silver or gold) you have reached at the time of purchase.  
  4. From 10am on Friday 28th November, points will be automatically credited to your MyFenwick Loyalty account and available for use*.
  5. Your account balance will be visible in your online MyFenwick account. This will also display details of how much you need to spend to move up to the next tier. 
  6. Points shall be available for use for a period of 12 months from the date on which they were acquired (being the date on which you made the relevant purchase, or completed the relevant activity). If points have not been redeemed within these 12 months, they will expire and will be deducted from your MyFenwick account.  
  7. You can redeem your points against any future purchases (excluding the purchase of gift vouchers). When making an online purchase you will be notified of the points available in your MyFenwick account for redemption and will be given the opportunity to redeem them against that purchase. In store, our members of staff will notify you of the points available in your MyFenwick account for redemption and give you the opportunity to redeem them against that purchase. 
  8. Points shall be deducted from your account in the event of a refund. If this deduction lowers your point balance below a tier threshold you will drop a tier. Likewise, if points have already been redeemed and you have a nil balance when the deduction takes place, this will result in a deficit on your account. 

Exclusions, Limitations and Restrictions  

  1. Purchases made in restaurants or in-store services are not included in the MyFenwick scheme and customers will not be able to collect points on purchases in these areas.  
  2. Customers purchasing furniture items eligible for home delivery will be able to collect points on their purchases in the same manner as set out above, but points will be made available within 15 days from the date of delivery of the order and not from the date of purchase. If a home delivery order is delivered in instalments, points will be made available no later than 15 days from the date of the final delivery instalment.
  3. Gift vouchers may not be purchased using Loyalty points, either instore or online.

 

Please note that customers are currently unable to collect points on in-store purchases of Barker & Stonehouse products. Customers will be notified of the position prior to any instore transactions being concluded. In the meantime, all online purchases of Barker & Stonehouse products will continue to accrue points in accordance with the terms set out in the MyFenwick Terms and Conditions.

Loyalty Tiers

At the time of signing up, all MyFenwick members shall automatically become a Green tier member. Once that member has collected 750 points in a year they will qualify for Silver tier membership and once they have collected 1,500 points in a year, they will qualify for Gold tier membership. Tier status expires after 1 year of a member’s upgrade unless the member spends the qualifying amount again within the following year, tracked on a rolling basis. Points shall be collected based on the tier status at the time of purchase. If a member qualifies to move up a tier as a result of a purchase, they will still collect the points from the original tier on that purchase with the increased tier applying from the member’s next eligible purchase

Changes to these Terms & Conditions

We may revise the MyFenwick Terms and Conditions at any time by amending this page. The current version of the MyFenwick Terms and Conditions will apply to the MyFenwick scheme, so please check this page from time to time for any changes we may have made. The MyFenwick Terms and Conditions were last updated on the date stated at the end of this page.

 Other Important Terms

  1. We may transfer our rights and obligations under the MyFenwick Terms and Conditions to another organisation, but this will not affect your rights or obligations under the MyFenwick Terms and Conditions. 
  2. If any of the MyFenwick Terms and Conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of the MyFenwick Terms and Conditions shall remain in full force and effect. 
  3. The contract is between you and us. Only you and we shall be entitled to enforce the MyFenwick Terms and Conditions. No third party shall be entitled to enforce any of the MyFenwick Terms and Conditions. The MyFenwick Terms and Conditions shall prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional material. 
  4. Any delay or failure by us to exercise any right we may have under the MyFenwickTerms and Conditions is not a waiver by us of that right. So even if we delay in enforcing the MyFenwick Terms and Conditions, we can still enforce them later. 
  5. Fenwick’s liability under the MyFenwick scheme shall be exclusively limited to direct loss as a result of our breach. In such circumstances, our sole liability shall be to credit to your MyFenwick account such points as may have been wrongly deducted or which were not credited when due.  
  6. The MyFenwick Terms and Conditions are governed by English law. This means that in the event any matter or dispute arising out of or in connection with the MyFenwick Terms and Condition (including non-contractual disputes or claims), will be governed by English law. You may bring legal proceedings in English courts. If you live in Scotland, you may bring legal proceedings in respect of the product(s) in either the Scottish or the English courts. If you live in Northern Ireland, you may bring legal proceedings in respect of the product(s) in either the Northern Irish or the English courts. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform at: http://ec.europa.eu/odr 

*Excluding home delivery furniture purchases, see section on Exclusions, Limitations and Restrictions for further information

Last updated January 2026

Sales & promotions

Online & In-Stores: Spend and Save

Promotion: In-store and online ‘Spend and
Save’ promotion on Fashion and Women’s Accessories. Fenwick customers will
receive a discount based on the total qualifying spend in a single transaction:

Spend £100 - £149.99 and receive 10% off

Spend £150 -£199.99 and receive 15% off

Spend £200 or more and receive 20% off

 

Subject to: stock availability (of full price qualifying products) and the exclusions set out below, the above stated offer is available:

 

(i)             
from www.fenwick.co.uk from 00:01 GMT
on 13 May 2026 until 23:59 GMT on 20 May 2026. The applicable Promotion discount is
automatically applied at checkout when the qualifying spend threshold has been
met.

(ii)           
in Fenwick stores between 13 May 2026 and 20 May 2026 (during
usual opening times, further details of which can be found at Store Locator
| Fenwick
).

 

Qualifying Spend

The qualifying spend refers to the total
value of eligible items in a single transaction (excluding delivery charges).
Transactions cannot be combined to reach a spend threshold. Full price items
only.

 

Included Departments:

·      Womenswear

·      Menswear

·      Childrenswear

·      Women’s Accessories

 

Included Brands:

Beyond By Vera, BITE Studios, Dea Kudibal,
Dom Goor, Emme Marella, Isabel Marant, Marant Etoile, Marella, Max Mara
Leisure, MM, Pleats Please Issey Miyaki, Stella McCartney, Victoria Beckham,
Weekend Max Mara, Zimmerman, 4th & Reckless, 7 For All Mankind,
Alemais, Alo Yoga, Amylynn, Anine Bing, ba&sh, Bella Dahl, Boii, Carhartt
WIP, Chinti & Parker, Citizens of Humanity, Damson Madder, DAY Birger et
Mikkelsen, Ed Hardy, Farm Rio, Frame, Free People, FRNCH, Ganni, Juicy Couture,
Levete Room, Levi’s, M.A.B.E, malina, Moschino Jeans, Nadine Merabi, Never
Fully Dressed, Nobody’s Child, Only, Paige, Pieces, Pretty Lavish, Queens of
Archive, rag & bone, Rails, Rixo, Ro and Zo, Selected, Self-Portrait,
Sweaty Betty, The North Face, True Religion, Varley, Von Dutch, Aspiga,
Barbour, Betty Barclay, Bize, Boss, Dryrobe, Eileen Fisher, Gant, Gerry Webber,
Grizas, Hugo Boss, Ischiko, Joseph Ribkoff,  Lauren by Ralph Lauren, Mama B, Masai
Copenhagen, One Hundred Stars, Oska, Polo Ralph Lauren, Rains, Raishma, Rino
and Pelle, Sahara, Seasalt, Soya Concept, United Colors of Benetton, Vero Moda,
Y.A.S., Aristoc, Black Colour, Bluebella, Calvin Klien, Chantelle, Chelsea
Peers, Cyberjammies, Desmond & Dempsey, Elomi, Falke, Fantasie, Freya,
Heidi Klien, Hunza G, Kori, Magic, Mardy Bum Active Club, Miracle Control,
Miraclesuit, Modibodi, Natori, Oroblu, Panache, Passionata, Pia Rossini, Polo
Ralph Lauren, Pour Moi, Pranella, Pretty You London, Ralph Lauren, Royce,
Sainted Sisters, Sea Level, Sea Folly, Simone Perele, Skarlett Blue, Sloggi,
Spanx, Stripe & Stare, Triumph, UGG, Understatement, Wacoal, Wolford, Anna Cecere, Apache London, Babachic, BAG-ALL,
DeMellier, Damson Madder, JE Pei, Katie Loxton, Le Prix, Farm Rio, Marlon,
Michael Kors, Naghedi, OLEND, Pieces, Radley, Sorena, Sticky
Bestie,Strathberry, The Jacksons, Tommy Hilfiger, Tory Burch, Vivienne
Westwood, WGACA, Astrid & Miyu, Anni Liu, Carat, Chlobo, Bellroy, BOSS, PS
Paul Smith, Secrid, Lacoste, New Era, Boardies, Frescobal Carioca, GANT, Foorin
Bros, Jack & Jones, Vilebrequin, Happy Socks, Falke, Belstaff, Fred Perry,
Moose Knuckle, A.P.C, Frizmworks, Farah, Hartford, NN07, Percival, Pompeii,
Sunspel, Universal Works, Uskees, WAX London, Diesel, G-Star, Nudie Jeans, Replay,
True Religion, Billionaire Boys Club, C.P. Company, Columbia, Criminal Damage,
Deus, Dickies, Ed Hardy, icecream, Maharishi, Needles, No Problemo, OBEY, Only
& Sons, Parlex, Stan Ray, Umbro, Colorful Standard, Name It Mini, Mayoral,
Lyle & Scott, New Balance, Molo, Stone Island, Rockahulu, Crocs, Bardot
Junior, OMG Accessories, Nailmatic, Converse, Caramelo, The Natural Play Makeup
Company, Mimi and Lula, Great Pretenders, Izipizi, Name it Kid, Hype, Guess.
Selected products from included brands only. Included brands may be subject to
change. Included items shall be identifiable online and in-store.

 

 

For the avoidance of doubt, products included in
the Promotion will have an online badge attached to them, and there will be
in-store signage to identify the brands included in the Promotion. Fenwick gift
cards and staff discount can be used in conjunction with the Promotions. Customers
will earn MyFenwick Loyalty points on qualifying purchases made as part of the
Promotion, and may redeem MyFenwick loyalty vouchers in accordance with our
standard MyFenwick terms and conditions. Loyalty points are earned on the final amount
paid after the Promotion discount, and after any loyalty vouchers have been
applied. Discounts including Student discount, VIP discount and Corporate Card
discount are eligible and can be used in conjunction with the Promotion. Promotional
discount cannot be redeemed retrospectively. There is no cash equivalent.
Fenwick reserve the right to withdraw or vary the Promotion at any time. Any
item refunded will be refunded at the discounted price actually paid. If
returning items causes the remaining spend to fall below the qualifying
threshold, the discount may be adjusted or removed and the refund recalculated
accordingly. Any MyFenwick loyalty points awarded for returned items may be
deducted or adjusted in line with the MyFenwick standard terms. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English
Law and the exclusive jurisdiction of the English Courts shall prevail.

Online: Samsung Cashback Promotion

SAMSUNG
ELECTRONICS (UK) LIMITED

SAMSUNG TV 20 YEARS NO. 1 CASHBACK PROMOTION

UK TERMS AND CONDITIONS  

Participants agree
to be bound by these terms and conditions (the “Terms and Conditions”).
Any information or instructions published by the Promoter about the Promotion
at https://samsungoffers.claims/20yearsUK form part of the Terms
and Conditions.

The Promoter   

1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 2000
Hillswood Drive, Chertsey, Surrey, KT16 0RS (the “Promoter”).

Promotion Period   

2. The Promotion will commence at 00:01 (BST) on the 13th May 2026
and close at 23:59 (BST) on the 16th June 2026 (the “Promotion
Period
”).

Eligibility  

3.To be eligible to participate in the Promotion you ("Participant")
must be a lawful resident (aged 18+) (“Individual Participant”) of the
United Kingdom including Isle of Man and Channel Islands (“Territory”) or a company registered in the Territory (“Company
Participant
”). For the avoidance of doubt, within these Terms and
Conditions the term ‘Participant’ shall be taken to refer to both Individual
Participants and Company Participants (and the applicable plural) unless stated
otherwise.

4. Soundbar and speaker purchases from Curry’s PLC are not included in this
Promotion.

5. Employees or agents of the Promoter that are involved in the operation
of this Promotion or anyone professionally connected to this Promotion are not
eligible to enter. Sales staff at the
Participating Retailers are eligible to participate so long as they have not
received a staff discount on the Promotion Product.

6. Retailers, distributors, resellers and any person who purchases a
Promotion Product (defined below) for resale or otherwise not as the user of
the Promotion Product, may not participate in this Promotion and are specifically excluded.

7. For the avoidance of doubt, the Promotion Product must be purchased in
order to be eligible for Rewards in this Promotion; Promotion Products received
for free or as part of a giveaway do not qualify.

Offer   

8. Samsung is offering a promotion (the “Promotion”) whereby
Participants will be eligible to claim a cashback reward with a value of
between 10% - 20% of the purchase price (shown on the receipt or proof of
purchase) (the “Reward”) by redemption when they purchase a qualifying,
selected new (i.e. not second hand, refurbished or ex-display) Samsung TV or
Sound Device listed in Table 1 (“Promotion Product”) from a retailer
shown at the following link: https://samsungoffers.claims/20yearsUK (each, a “Participating
Retailer
”) within the Promotion Period, subject to full compliance with
these Promotion Terms and Conditions (“Promotion Terms”). Soundbar
and speaker purchases from Curry’s PLC are not included in this Promotion.
Full
details of the Promotion Products and the Cashback reward value percentages
available are set out in Table 1 below.

8. Participants must
register for or login to a Samsung Account when they submit their Claim.

9. Rewards shall be paid by bank transfer and Participants must have a
valid bank account in GBP (with details exactly matching their personal
information or the business information entered on the Claim form) in order to
receive the Reward.

10. Purchases
from auction websites (e.g. eBay) or from third party sellers on online
retailers’ websites (e.g. Amazon Marketplace) and non-Samsung approved
resellers (non-direct accounts) are specifically excluded from this Promotion.
Purchases from Amazon.co.uk must be sold and dispatched by Amazon UK directly,
not Amazon EU or other non-UK branches.

Claims  

11. After purchasing a Promotion Product from a Participating Retailer
during the Promotion Period, Participants (who are
required to have a Samsung Account)
must visit https://samsungoffers.claims/20yearsUK, complete the Claim form with their name, contact information, email
and postal address, and bank account details along with any other requested
information and submit it together with scanned copies of their proofs of
purchase showing their purchase of one or more Promotion Products (a “Claim”).
Participants will be required to upload an image of the serial number from the
settings screen of the Promotion Product (rather than the packaging).

12. Claims may only be
submitted within thirty (30) to sixty (60) days after the Participant’s
purchase of the relevant Promotion Product (the “Claim Period”). This means the final Claim date for Promotion Products
purchased on the 16th June 2026 as the end date of the
Promotion Period is no later than 23:59 (BST) on the 15th August 2026. Claims received after the close of the Claim Period will not be
eligible for any Reward.

13. Participants registered at the same residential address are entitled to
submit a maximum of five (5) Claims and Company Participants are may submit up
to ten (10) Claims per business, in all cases with each Claim corresponding to
the purchase of one (1) Promotion Product. There is a maximum of one (1) Reward per Promotion Product purchased in all cases. Participants who have purchased a TV Promotion Product from Samsung.com, will also not be eligible to claim the Reward if they selected to receive a free of charge Soundbar as part of a separate promotion run by the Promoter at the point of purchase.

14. Participants will be sent an email to confirm their Claim has been
received by the Promoter instantly upon entry of a Claim. Providing that the Claim is found to be valid in accordance with these Promotion Terms, Participants will be sent an email within seven (7) days to
confirm whether their Claim has been successful and validated (“Claim
Validation
”).

15. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team by email at 20years@samsungoffers.claims or by phone on 0330 551 3653 within seven (7) days of a Claim being submitted.

16. If a Claim is deemed to have been submitted incorrectly, the Participant
will be notified via email and SMS and offered the opportunity to provide the
required information within seven (7) days. If no response is received within
seven (7) days of the email and SMS, then the Claim shall be marked as invalid
and the Participant will no longer be eligible to receive the Reward.

17. Claims that are incomplete or damaged will be deemed invalid. No
responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

18. The Reward will be paid by bank transfer within thirty (30) days of
Claim Validation to the bank account provided by the Participant during the
Claim process.

19. The Promoter reserves the right at its absolute discretion to disqualify
Claims which it considers do not comply with these Promotion Terms.

20. The Promoter shall have the right, where necessary, to undertake all
such action as is reasonable to protect itself against fraudulent or invalid
Claims including, without limitation, to require further verification as to
proof of purchase, as well as the identity, age and other relevant details of a
Participant. In the event your information is linked to fraudulent claims or
abuse of terms and conditions on previous promotions you will be unable to
participate in this Promotion and your Claim will be rejected.

21. If a Participant returns or cancels the delivery of a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalidated and the Participant must cancel the Claim immediately by calling the contact number in Condition 15 above. The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned or the order cancelled and by submitting a Claim the Participant provides consent to the Promoter to do so.

Privacy and Data Protection   

23. The Promoter’s use of any personal information submitted by the
Participant shall be limited to communications about the Promotion and for managing the redemption process. The Participant hereby consents to its
personal information being used for this purpose and confirms that it agrees
with the Promoter’s privacy policy available at: www.samsung.com/uk/info/privacy.html. The Participant may withdraw
consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

24. Other than as set out in these Terms and Conditions, the details and
information provided by the Participant when entering the Promotion or claiming
the Reward will not be used for any other purpose, nor shall they be passed to
any third party.

General   

25. The Promoter shall not be liable for any interruption to the Promotion
whether due to force majeure or other factors beyond the Promoter’s control.

26. The Promoter reserves the right, acting reasonably and in accordance
with all relevant legislation and codes of practice, to vary the Terms and
Conditions of the Promotion.

27. The Promoter will not be responsible or liable for: (a) any failure to
receive submissions due to transmission failures and other conditions beyond
its reasonable control; (b) any late, lost, misrouted, or damaged transmissions
or Claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

28. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in these Promotion Terms as being included.

29. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.

30. The Promotion is governed by
the laws of England and Wales.

 

Gift with Purchase

Online: Mizensir For Your Love 8ml

With any Mizensir purchase, receive a complimentary* 8ml For Your Love Eau de Parfum sample. Qualifying purchases to be made online. Offer available 21st July 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Kylie Cosmic Pink Pouch

Purchase any Cosmic Kylie 100ml receive a complimentary* Pink Pouch. Offer available from 26th November 2025 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Laura Mercier Pure Canvas Primer Illuminating Mini 15ml

Spend £60 or more on Laura Mercier, and receive a complimentary* Pure Canvas Primer Illuminating Mini. Qualifying purchases to be made online. Offer available from 22nd April and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Estée Lauder 5-piece Set

Spend £75 or more on Estée Lauder online, and receive complimentary* 5-Piece Set. Qualifying purchases to be made online. Offer available 6th March and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Clarins Precious Gift

Spend £299 or more on Clarins Precious collection online, and receive complimentary* gift including Clarins Precious La Crème 15ml, Clarins Precious La Crème Yeux 4ml, Clarins Precious Le Serum 10ml, Clarins Precious La Mousse Gentle Cleansing Foam 30ml, Clarins Precious La Lotion 30ml, and Clarins Precious Cosmetic Case. Qualifying purchases to be made online. Offer available from 9th April and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Acqua di Parma Buongiorno Eau de Parfum 5ml

Spend £299 or more on Acqua di Parma and receive a complimentary* Buongiorno Eau de Parfum 5ml. Qualifying purchases to be made online. Offer available from 20th April and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Clinique 5-Piece Beauty Gift Set

Spend £65 or more on Clinique and receive a complimentary* 5-piece gift set including a 7 Day Scrub Cream Rinse-Off Formula 100ml Tube Dramatically Different™ Moisturizing Lotion+30ml Tube All About Clean™ Liquid Facial Soap Mild 30ml Tube NEW All About Eyes Brightening Serum Concentrate 5ml Tube High Impact™ Mascara Shade: Black. Offer available from 23rd April and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Clarins Summer Gift

Spend £70 or more on Clarins and receive a complimentary* Summer Gift worth £75 including Suncare Face Cream SPF50+, Suncare Body Cream SPF50+, Soothing After Sun Balm, Micellar Water, and Hydra Essential Cream. Offer available from 26th April and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Gucci Makeup Brush Kit Gift

Spend £65 ore more on Gucci and receive a complimentary* Makeup Brush Kit. Offer available from 27th of January and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Augustinus Bader Body Cleanser 8ml

Purchase the Geranium Rose Body Cream and receive a complimentary* Body Cleanser 8ml. Offer available from 19th of February and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Augustinus Bader The Heroes Gift

Purchase The Rich Cream 50ml or The Cream 50ml and receive a complimentary* Heroes Gift including The Rich Cream 7ml, The Essence 8ml, The Serum 7ml, The Cream Cleansing Gel 2ml (x2) and AB Blue Cotton Pouch. Offer available from 2nd of March and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: This Works Deep Sleep Body Cocoon

Spend £40 or more on This Works and receive a complimentary* Deep Sleep Body Cocoon. Offer available from 23rd of February and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Hourglass Unlocked Soft Matte Lipstick Deluxe

Spend £50 or more on Hourglass and receive a complimentary* Unlocked Soft Matte Lipstick Deluxe. Offer available from 12th of March and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Givenchy Iconic Red Pouch

Purchase any Irresistible or L’Interdit 50ml or above and receive a complimentary* Iconic Red Pouch. Offer available from 23rd of February and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Beauty Works 10 in 1 Miracle Spray 30ml/250ml

Spend up to £99 on Beauty Works and receive a complimentary* 10-in-1 Miracle Spray 30ml, or spend £100 or more on Beauty Works and receive a complimentary* 10-in-1 Miracle Spray 250ml. Offer available from 9th of February and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Guerlain Abeille Royale Skincare Discovery Gift

Spend £100 or more on Guerlain and receive a complimentary* Abeille Royale Skincare Discovery Gift. Offer available from 23rd of March and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: NARS Soft Mini Focus Set

Spend £65 or more on NARS and receive a complimentary* Soft Mini Focus Set. Offer available from 24th of March and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: La Prairie Skin Caviar Luxe Cream 5ml

Spend £300 or more on La Prairie and receive a complimentary* Skin Caviar Luxe Cream 5ml. Offer available from 25th of March and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Rodial Bee Venom Eye Cream Deluxe

Spend £45 or more on Rodial and receive a complimentary* Bee Venom Eye Cream Deluxe. Offer available from 24th of March and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Dermalogica Find Your (Ex) Foliant

Spend £95 or more on Dermalogica and receive a complimentary* Daily Microfoliant, Daily Superfoliant and Daily Milkfoliant. Offer available from 30th of April and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Shiseido Summer Beach Pouch

Purchase any Shiseido Sun Care product and receive a complimentary* Summer Beach Pouch and travel friendly Shiseido Expert Sun Lotion 7ml. Offer available from 4th of May and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Jo Malone London English Pear and Sweet Pea Hand Cream 30ml

Spend £100 or more on Jo Malone London and receive a complimentary* English Pear and Sweet Pea Hand Cream 30ml. Offer available from 24th of April and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: L'Occitane Shea Hand and Foot Cream

Spend £40 or more on L'Occitane and receive a complimentary* Shea Hand and Foot Cream. Offer available from 25th of March and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Purebaby Rattle Friend Gift

Spend on Purebaby and receive complimentary gift. Qualifying purchases to be made online. Offer available from 24th April until 17th May. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Emile et Rose Plush Toy Gift

Spend on Emile et Rose and receive complimentary gift. Qualifying purchases to be made online. Offer available from 24th April until 17th May. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.

Online: Little Dutch Mila Doll

Buy 2 products from Little Dutch and receive a complimentary gift. Qualifying purchases to be made online. Offer available from 24th April until 17th May. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.