In-store Terms & Conditions

Participating stores: All stores & online. From Thursday 13th June 2019, selected lines are up to 50% off, in-store and online. Exclusions apply; check in-store for further details.

Additional 10% off Sale Furniture - Participating stores: Brent Cross, Canterbury, Colchester, Kingston & Newcastle. Extra 10% off Sale furniture prices only. Exclusions, including garden furniture and concessions, apply – please ask in store for further information. Offer ends Sunday 16 June.
10% off full price TV & Audio - Participating stores: Kingston & Newcastle. Full price items, excludes Apple and laptops. Offer ends Sunday 16 June.
10% off full price Large Home Appliances - Participating stores: Kingston & Newcastle. Full price items. Offer ends Sunday 16 June.

Participating stores: Bracknell & Newcastle. Over 18’s only. Proof of ID may be required. Offer available on Fenwick Wine Room purchases only - Proof of purchase required. Main meal must be ordered. Not in conjunction with any offer or promotion. Management reserve the right to amend or withdraw this offer at any time.

Receive £50 off your next purchase, when you spend £300 or more on full-priced Eileen Fisher products. Participating stores: Bracknell, Canterbury, Colchester, Kingston, Newcastle, Tunbridge Wells & York. Not available online. Maximum reward value that can be earned is £250. The offer can be redeemed towards your next in-store only purchase of Eileen Fisher clothing and is valid from 19/04/2019 through 01/07/2019. The reward certificate cannot be replaced if lost of stolen. Please speak to a sales advisor for more information.

Competition terms: No purchase necessary, one entry per customer. Competition will end on 02/05/2019 and winner will be notified on 13/05/2019 via email. The winner’s surname and county will be made available if requested via email to marketing@fenwick.co.uk. See a sales advisor for further details. Please speak to a sales advisor for more information.

For all in-store drink tastings, alcohol will be served to over 18s only.

1. By entering the competition, you are deemed to have agreed these Terms and Conditions. We reserve the right to refuse entry or to refuse to award any prize to anyone in breach of these Terms and Conditions.
2. The Top Model design competition is open to residents of England, Scotland and Wales aged 12 and under, except for employees of Fenwick Limited (“us”, “we”, “our”) or its group companies, any of their family members or anyone associated with the administration of the competition.
3. No purchase is necessary. However, you will need access to the internet and an email account to enter.
4. To enter the competition, the parent or guardian of the child must fill out the entry form and hand in the completed Top Model design document to a member of staff within the Toy Department. Please note any personal data will be used for competition and prize purposes only and destroyed after it is no longer required.
5. Only one entry per participant. You are responsible for the cost (if any) of sending your entry to us.
6. We accept no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by us.
7. The competition opens on Friday 24 May and closes at 23:59 GMT on Sunday 2 June. Winners for all stores will be notified via email by Monday 10 June. Entries received outside the detailed time periods for the stores will not be accepted.
8. There will be 1 winner per store in total for the duration of the competition. The winner will receive a Top Model goody bag. Each winner will receive one prize.
9. We accept no responsibility for any costs associated with the prize that are not expressly included in the prize.
10. The winner[s] will be selected based on judgement of the best Top Model Design from all entries received in accordance with these Terms and Conditions within 7 days of the closing date. Judges decisions are final and no correspondence will be entered into.
11. For entries made by email the winner[s] shall be the owner[s] of the email account – from which the selected winning entries are sent.
12. The winner[s] will be notified by email within 7 days of the competition described in and, if applicable, given details of how to claim their prize.
13. The prize[s] will be available to collect from the Toy Department of the relevant store for a period of 14 days after they are notified of their win. Prizes not collected within this time will be forfeited.
14. If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner’s prize will be forfeited.
15. If a prize is forfeited, we shall be entitled to disqualify the winner and select another winner in accordance with the process described above.
16. We reserve the right to verify the eligibility of an entrant. We may require such information as we consider reasonably necessary for this purpose and a prize may be withheld unless and until we are satisfied as to the eligibility of the entrant.
17. The prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.
18. We reserve the right to substitute the prize with an alternative prize of equal or higher value if circumstances beyond our control makes it necessary for us to do so.
19. The winner’s surname and county will be made available upon request by emailing marketing@fenwick.co.uk. By participating in this competition entrants agree to having their surname and county being made available on request, unless they notify us of their objection to this by emailing marketing@fenwick.co.uk with their objection.
20. Personal data provided by you in connection with the Competition is collected, retained, used and distributed in order to process, and contact you about, your Competition entry and any prize you may win and to administer the Competition. For further details of how we may process your personal data, please see our privacy policy at https://www.fenwick.co.uk/privacy-policy/.
21. We accept no responsibility for any damage, loss, liability, injury, death or disappointment incurred or suffered by you as a result of entering the Competition or taking up any prize. We cannot be held responsible for third party products or services. We disclaim any liability for any damage to your or any other person's computer in connection with your participation in the Competition. However, nothing in these Terms and Conditions shall exclude our liability under law for fraud or fraudulent misrepresentation, for death or personal injury resulting from our negligence or for any other liability to the extent that we cannot exclude that liability by law.
22. We reserve the right at any time to time to cancel, suspend or modify the Competition with or without notice due to reasons outside our reasonable control.
23. Our decision in all matters relating to the Competition is final and no correspondence will be entered into.
24. We shall not be liable for any failure to comply with our obligations relating to this Competition where the failure is caused by something outside our reasonable control (including without limitation weather conditions, fire, flood, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion or supervening legislation).
25. If any provisions of these Terms and Conditions are judged to be invalid, illegal or unenforceable, this shall not affect or impact the continuation in full force and effect the remainder of the provisions.
26. The Competition and these Terms and Conditions will be governed by English law and entrants to the Competition submit to the non-exclusive jurisdiction of the English courts.
27. Promoter: Fenwick Limited of Newcastle, Kingston, Bracknell, Brent Cross, Colchester, Canterbury, Tunbridge Wells and York.

1. By entering the competition, you are deemed to have agreed these Terms and Conditions. We reserve the right to refuse entry or to refuse to award any prize to anyone in breach of these Terms and Conditions.
2. The Dino World colouring competition is open to residents of England, Scotland and Wales aged 12 and under, except for employees of Fenwick Limited (“us”, “we”, “our”) or its group companies, any of their family members or anyone associated with the administration of the competition.
3. No purchase is necessary. However, you will need access to the internet and an email account to enter.
4. To enter the competition, the parent or guardian of the child must fill out the entry form and hand in the completed Dino World colouring document to a member of staff within the Toy Department. Please note any personal data will be used for competition and prize purposes only and destroyed after it is no longer required.
5. Only one entry per participant. You are responsible for the cost (if any) of sending your entry to us.
6. We accept no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by us.
7. The competition opens on Friday 24 May and closes at 23:59 GMT on Sunday 2 June. Winners for all stores will be notified via email by Monday 10 June. Entries received outside the detailed time periods for the stores will not be accepted.
8. There will be 1 winner per store in total for the duration of the competition. The winner will receive a Dino World goody bag. Each winner will receive one prize.
9. We accept no responsibility for any costs associated with the prize that are not expressly included in the prize.
10. The winner[s] will be selected based on judgement of the best Dino World colouring in from all entries received in accordance with these Terms and Conditions within 7 days of the closing date. Judges decisions are final and no correspondence will be entered into.
11. For entries made by email the winner[s] shall be the owner[s] of the email account – from which the selected winning entries are sent.
12. The winner[s] will be notified by email within 7 days of the competition described in and, if applicable, given details of how to claim their prize.
13. The prize[s] will be available to collect from the Toy Department of the relevant store for a period of 14 days after they are notified of their win. Prizes not collected within this time will be forfeited.
14. If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner’s prize will be forfeited.
15. If a prize is forfeited, we shall be entitled to disqualify the winner and select another winner in accordance with the process described above.
16. We reserve the right to verify the eligibility of an entrant. We may require such information as we consider reasonably necessary for this purpose and a prize may be withheld unless and until we are satisfied as to the eligibility of the entrant.
17. The prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.
18. We reserve the right to substitute the prize with an alternative prize of equal or higher value if circumstances beyond our control makes it necessary for us to do so.
19. The winner’s surname and county will be made available upon request by emailing marketing@fenwick.co.uk. By participating in this competition entrants agree to having their surname and county being made available on request, unless they notify us of their objection to this by emailing marketing@fenwick.co.uk with their objection.
20. Personal data provided by you in connection with the Competition is collected, retained, used and distributed in order to process, and contact you about, your Competition entry and any prize you may win and to administer the Competition. For further details of how we may process your personal data, please see our privacy policy at https://www.fenwick.co.uk/privacy-policy/.
21. We accept no responsibility for any damage, loss, liability, injury, death or disappointment incurred or suffered by you as a result of entering the Competition or taking up any prize. We cannot be held responsible for third party products or services. We disclaim any liability for any damage to your or any other person's computer in connection with your participation in the Competition. However, nothing in these Terms and Conditions shall exclude our liability under law for fraud or fraudulent misrepresentation, for death or personal injury resulting from our negligence or for any other liability to the extent that we cannot exclude that liability by law.
22. We reserve the right at any time to time to cancel, suspend or modify the Competition with or without notice due to reasons outside our reasonable control.
23. Our decision in all matters relating to the Competition is final and no correspondence will be entered into.
24. We shall not be liable for any failure to comply with our obligations relating to this Competition where the failure is caused by something outside our reasonable control (including without limitation weather conditions, fire, flood, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion or supervening legislation).
25. If any provisions of these Terms and Conditions are judged to be invalid, illegal or unenforceable, this shall not affect or impact the continuation in full force and effect the remainder of the provisions.
26. The Competition and these Terms and Conditions will be governed by English law and entrants to the Competition submit to the non-exclusive jurisdiction of the English courts.
27. Promoter: Fenwick Limited of Newcastle, Kingston, Bracknell, Brent Cross, Colchester, Canterbury, Tunbridge Wells and York.

1. By entering the competition, you are deemed to have agreed these Terms and Conditions. We reserve the right to refuse entry or to refuse to award any prize to anyone in breach of these Terms and Conditions.
2. The Nature wordsearch competition is open to residents of England, Scotland and Wales aged 12 and under, except for employees of Fenwick Limited (“us”, “we”, “our”) or its group companies, any of their family members or anyone associated with the administration of the competition.
3. No purchase is necessary. However, you will need access to the internet and an email account to enter.
4. To enter the competition, the parent or guardian of the child must fill out the entry form and hand in the completed Nature wordsearch document to a member of staff within the Toy Department. Please note any personal data will be used for competition and prize purposes only and destroyed after it is no longer required.
5. Only one entry per participant. You are responsible for the cost (if any) of sending your entry to us.
6. We accept no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by us.
7. The competition opens on Friday 24 May and closes at 23:59 GMT on Sunday 2 June. Winners for all stores will be notified via email by Monday 10 June. Entries received outside the detailed time periods for the stores will not be accepted.
8. There will be 1 winner per store in total for the duration of the competition. The winner will receive an Insect Lore goody bag. Each winner will receive one prize.
9. We accept no responsibility for any costs associated with the prize that are not expressly included in the prize.
10. The winner[s] will be selected by way of a random draw of the valid entries by an individual who is independent from us and the competition entrants. Judges decisions are final and no correspondence will be entered into.
11. For entries made by email the winner[s] shall be the owner[s] of the email account – from which the selected winning entries are sent.
12. The winner[s] will be notified by email within 7 days of the competition described in and, if applicable, given details of how to claim their prize.
13. The prize[s] will be available to collect from the Toy Department of the relevant store for a period of 14 days after they are notified of their win. Prizes not collected within this time will be forfeited.
14. If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner’s prize will be forfeited.
15. If a prize is forfeited, we shall be entitled to disqualify the winner and select another winner in accordance with the process described above.
16. We reserve the right to verify the eligibility of an entrant. We may require such information as we consider reasonably necessary for this purpose and a prize may be withheld unless and until we are satisfied as to the eligibility of the entrant.
17. The prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.
18. We reserve the right to substitute the prize with an alternative prize of equal or higher value if circumstances beyond our control makes it necessary for us to do so.
19. The winner’s surname and county will be made available upon request by emailing marketing@fenwick.co.uk. By participating in this competition entrants agree to having their surname and county being made available on request, unless they notify us of their objection to this by emailing marketing@fenwick.co.uk with their objection.
20. Personal data provided by you in connection with the Competition is collected, retained, used and distributed in order to process, and contact you about, your Competition entry and any prize you may win and to administer the Competition. For further details of how we may process your personal data, please see our privacy policy at https://www.fenwick.co.uk/privacy-policy/.
21. We accept no responsibility for any damage, loss, liability, injury, death or disappointment incurred or suffered by you as a result of entering the Competition or taking up any prize. We cannot be held responsible for third party products or services. We disclaim any liability for any damage to your or any other person's computer in connection with your participation in the Competition. However, nothing in these Terms and Conditions shall exclude our liability under law for fraud or fraudulent misrepresentation, for death or personal injury resulting from our negligence or for any other liability to the extent that we cannot exclude that liability by law.
22.We reserve the right at any time to time to cancel, suspend or modify the Competition with or without notice due to reasons outside our reasonable control.
23. Our decision in all matters relating to the Competition is final and no correspondence will be entered into.
24. We shall not be liable for any failure to comply with our obligations relating to this Competition where the failure is caused by something outside our reasonable control (including without limitation weather conditions, fire, flood, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion or supervening legislation).
25. If any provisions of these Terms and Conditions are judged to be invalid, illegal or unenforceable, this shall not affect or impact the continuation in full force and effect the remainder of the provisions.
26. The Competition and these Terms and Conditions will be governed by English law and entrants to the Competition submit to the non-exclusive jurisdiction of the English courts.
27. Promoter: Fenwick Limited of Newcastle, Kingston, Bracknell, Brent Cross, Colchester, Canterbury, Tunbridge Wells and York.

1. By entering the competition, you are deemed to have agreed these Terms and Conditions. We reserve the right to refuse entry or to refuse to award any prize to anyone in breach of these Terms and Conditions.
2. The Build a Playdoh Bug competition is open to residents of England, Scotland and Wales aged 12 and under, except for employees of Fenwick Limited (“us”, “we”, “our”) or its group companies, any of their family members or anyone associated with the administration of the competition.
3. No purchase is necessary. However, you will need access to the internet and an email account to enter.
4. To enter the competition, the parent or guardian of the child must email a photograph of the bug design to marketing@fenwick.co.uk for this to be judged. Please be careful not to include images of children’s faces with the bug design, or to include children’s names. Please note any personal data will be used for competition and prize purposes only and destroyed after it is no longer required.
5. Only one entry per participant. You are responsible for the cost (if any) of sending your entry to us.
6. We accept no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by us.
7. The competition opens on Friday 31 May and closes at 23:59 GMT on Sunday 2 June. Winners for all stores will be notified via email by Monday 10 June. Entries received outside the detailed time periods for the stores will not be accepted.
8. There will be one (1) winner. The winner will receive a Lego classic bricks pack.
9. We accept no responsibility for any costs associated with the prize that are not expressly included in the prize.
10. The winner[s] will be selected based on judgement of the best bug design from all entries received in accordance with these Terms and Conditions within 7 days of the closing date. Judges decisions are final and no correspondence will be entered into.
11. For entries made by email the winner[s] shall be the owner[s] of the email account – from which the selected winning entries are sent.
12. The winner[s] will be notified by email within [7] days of the competition described in and, if applicable, given details of how to claim their prize.
13. The prize[s] will be available to collect from the Toy Department of the relevant store for a period of [14] days after they are notified of their win. Prizes not collected within this time will be forfeited.
14. If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner’s prize will be forfeited.
15. If a prize is forfeited, we shall be entitled to disqualify the winner and select another winner in accordance with the process described above.
16. We reserve the right to verify the eligibility of an entrant. We may require such information as we consider reasonably necessary for this purpose and a prize may be withheld unless and until we are satisfied as to the eligibility of the entrant.
17. The prize is non-exchangeable, non-transferable and not redeemable for cash or any other prize.
18. We reserve the right to substitute the prize with an alternative prize of equal or higher value if circumstances beyond our control makes it necessary for us to do so.
19. The winner’s surname and county will be made available upon request by emailing marketing@fenwick.co.uk. By participating in this competition entrants agree to having their surname and county being made available on request, unless they notify us of their objection to this by emailing marketing@fenwick.co.uk with their objection.
20. Personal data provided by you in connection with the Competition is collected, retained, used and distributed in order to process, and contact you about, your Competition entry and any prize you may win and to administer the Competition. For further details of how we may process your personal data, please see our privacy policy at https://www.fenwick.co.uk/privacy-policy/.
21. We accept no responsibility for any damage, loss, liability, injury, death or disappointment incurred or suffered by you as a result of entering the Competition or taking up any prize. We cannot be held responsible for third party products or services. We disclaim any liability for any damage to your or any other person's computer in connection with your participation in the Competition. However, nothing in these Terms and Conditions shall exclude our liability under law for fraud or fraudulent misrepresentation, for death or personal injury resulting from our negligence or for any other liability to the extent that we cannot exclude that liability by law.
22. We reserve the right at any time to time to cancel, suspend or modify the Competition with or without notice due to reasons outside our reasonable control.
23. Our decision in all matters relating to the Competition is final and no correspondence will be entered into.
24. We shall not be liable for any failure to comply with our obligations relating to this Competition where the failure is caused by something outside our reasonable control (including without limitation weather conditions, fire, flood, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion or supervening legislation).
25. If any provisions of these Terms and Conditions are judged to be invalid, illegal or unenforceable, this shall not affect or impact the continuation in full force and effect the remainder of the provisions.
26. The Competition and these Terms and Conditions will be governed by English law and entrants to the Competition submit to the non-exclusive jurisdiction of the English courts.
27. Promoter: Fenwick Limited of Newcastle, Kingston, Bracknell, Brent Cross, Colchester, Canterbury, Tunbridge Wells and York.

Participating stores: Brent Cross, Canterbury, Colchester, Kingston, Newcastle. Interest free credit. 12 months. 0% APR representative. Minimum £500 spend on televisions, audio and electricals only. Credit provided subject to age and status, full terms and conditions apply. Ask a member of staff for further details. Fenwick, Limited is registered in England and Wales 00052411. Registered office: Fenwick, Limited Elswick Court, Northumberland Street, Newcastle-Upon-Tyne, NE99 1AR Fenwick, Limited acts as a credit broker and only offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Fenwick, Limited is authorised and regulated by the Financial Conduct Authority. Our registration number is 723014.

Participating stores: Bond Street, Bracknell, Brent Cross, Canterbury, Colchester, Newcastle, Tunbridge Wells. Alcohol will be served to customers aged 18 or over. Stencilling is available on square gift boxes with purchases of two or more products. Engraving is a maximum of 3 characters per product.

Participating stores: Bond Street, Bracknell, Brent Cross, Canterbury, Colchester, Newcastle, Tunbridge Wells. Alcohol will be served to customers aged 18 or over. Stencilling is available on square gift boxes with purchases of two or more products. Engraving is a maximum of 3 characters per product.

Participating stores: Brent Cross. Customers to come to store and fill in a competition card for the chance to win £200 of Calvin Klein (menswear, childrenswear and even womenswear, from any CK lines). No purchase necessary, one entry per customer. Competition will end on 16/06/2019 and winner will be notified on 27/06/2019 via email. The winner’s surname and county will be made available if requested via email to marketing@fenwick.co.uk. See a sales advisor for further details.

Participating stores: Bracknell. Customers to come to store and fill in a competition card for the chance to win £200 of Tommy Hilfiger (menswear, childrenswear and even womenswear). No purchase necessary, one entry per customer. Competition will end on 16/06/2019 and winner will be notified on 27/06/2019 via email. The winner’s surname and county will be made available if requested via email to marketing@fenwick.co.uk. See a sales advisor for further details.

Participating stores: Kingston. Customers to come to store and fill in a competition card for the chance to win £300 of GANT (menswear, childrenswear and even womenswear). No purchase necessary, one entry per customer. Competition will end on 16/06/2019 and winner will be notified on 27/06/2019 via email. The winner’s surname and county will be made available if requested via email to marketing@fenwick.co.uk. See a sales advisor for further details.

Participating stores: Newcastle. Customers to come to store and fill in a competition card for the chance to win £200 of BOSS, which consists of £100 to be spent on BOSS menswear and £100 to be spent on BOSS childrenswear. No purchase necessary, one entry per customer. Competition will end on 16/06/2019 and winner will be notified on 27/06/2019 via email. The winner’s surname and county will be made available if requested via email to marketing@fenwick.co.uk. See a sales advisor for further details.

Participating stores: York. Discounted tickets are for A and B Reserve only, and does not include Premium, C and D Reserve or standing room “groundlings”. Discounted tickets are valid for matinee and evening performances from 26th June to 2nd July 2019 inclusive. This offer will expire after the evening performance on 2nd July 2019. Discounted tickets are for the first 400 purchases only. This promotional discount is being run through Ticketmaster only and cannot be claimed on bookings with York Theatre Royal or See Tickets. This Promo Code is only valid when booking through Ticketmaster online (not over the telephone or our onsite Box Office). Performances and seats are subject to availability at the time of booking. To view our performance schedule and our Frequency Asked Questions please visit www.shakespearesrosetheatre.com/york Should you require any further information please contact Ticketmaster on 0844 847 2483 or the Shakespeare’s Rose Theatre on 01653 619169.

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