Terms & Conditions

Participating stores: Bracknell & Newcastle. Over 18’s only. Proof of ID may be required. Offer available on Fenwick Wine Room purchases only - Proof of purchase required. Main meal must be ordered. Not in conjunction with any offer or promotion. Management reserve the right to amend or withdraw this offer at any time.

For all in-store drink tastings, alcohol will be served to over 18s only.

From Monday 15th June until stocks last, buy any two selected Cartwright & Butler biscuits for £12. Selected products will be indicated on the product page. Exclusions apply; can not be combined with any other offers.

From Monday 15th June until stocks last, buy any three selected Drivers condiments for £10. Selected products will be indicated on the product page. Exclusions apply; can not be combined with any other offers.

We will make every effort to supply the items shown, however in the event of supply difficulties, we reserve the right to substitute items with replacements of at least equal quality and value. Hampers will be presented in flat format to ensure safe transportation. Full allergen information is available upon request. Delivery is free with a spend of £50 or above within a 50 mile radius of our Newcastle store. Please enquire in store or via hampers@fenwick.co.uk for further details. For more information on the Elfmobile delivery service please follow the relevant link above.

Fenwick will reimburse you for up to two hours parking for one vehicle at Eldon Square Car Park (a maximum charge of £4.40) when you spend £50.00 in store. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the Newcastle store and all in store cafés and restaurants within a single day. Offer available from Monday 19th October 2020 to Sunday 3rd January 2021 (inclusive), redeemable only at Eldon Square Car Park. Date of transaction(s) must be the same date as any date shown on your parking voucher. If your parking charge is less than the maximum amount, Fenwick will reimburse you the lesser amount. Refund must be claimed on the same day as the qualifying transactions. Offer cannot be redeemed retrospectively. To claim your parking refund, please present your parking voucher and all relevant qualifying receipts to a Fenwick colleague at our Customer Returns desk located on the second floor. If you paid with a credit or debit card for your parking, simply present your checked-in ticket in store. If you paid via PayByPhone, simply show your receipt on your phone in store. If you paid with coins, simply tear off the right hand part of your pay & display ticket and present this in store, but please ensure the left hand part of the ticket remains on the dashboard of your vehicle or you may receive a Penalty Charge Notice.Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged parking vouchers and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.

Fenwick will reimburse you for up to two hours parking for one vehicle at the Bentalls Centre Carparks A and B (a maximum charge of £2.80) when you spend £50.00 in store. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the Kingston store and all in store cafés and restaurants within a single day. Offer available from Monday 19th October 2020 to Sunday 3rd January 2021 (inclusive), redeemable only at the Bentalls Centre Carparks A and B. Date of transaction(s) must be the same date as any date shown on your parking app or ticket and you may be required to provide proof of parking. If your parking charge is less than the maximum amount, Fenwick will reimburse you the lesser amount. Refund must be claimed on the same day as the qualifying transactions. Offer cannot be redeemed retrospectively. To claim your parking refund, please present all relevant qualifying receipts to a Fenwick colleague (if multiple transactions) at any till point and the amount will be deducted from the total spend on your current transaction. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility should the customer be unable to provide proof of parking and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.

Fenwick will provide you with a complimentary parking ticket entitling you to two free hours parking when you spend £50.00 or more in store. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the Colchester store and all in store cafés and restaurants within a single day. Offer available from Monday 19th October to Sunday 3rd January 2021 (offer extended from the initial closing date of Monday 2nd November) (inclusive) and for all customers parked within the NCP Colchester Highstreet Carpark. Date of transaction(s) must be the same date as any date shown on your parking ticket and your free two hour parking ticket must be claimed on the same day as the qualifying transaction(s). Offer cannot be redeemed retrospectively. Once the initial two free hours have lapsed, parking charges will apply by way of time delay. E.g. Your third hour will be charged as your first hour, your fourth hour will be charged as your second hour and so on. To claim your free two hour parking ticket, please present all relevant qualifying receipts to a Fenwick colleague at any till point within the store. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged tickets and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.

Fenwick will provide you with two hours free parking for one vehicle at The Avenue Carpark when you spend £50 or more in store. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the Bracknell store and all in store cafés and restaurants within a single day. Offer available from Monday 19th October 2020 to Sunday 3rd January 2021 (inclusive). Redeemable only at The Avenue Carpark. Date of transaction(s) must be the same date as any date shown on your parking ticket and your parking ticket must be validated and used on the same day as all qualifying transactions. Offer cannot be redeemed retrospectively. Once the two free hours have lapsed, you will be subject to additional parking charges as set out by the car park operator. To claim your free two hours parking, please present your car parking ticket to a Fenwick colleague at our Customer Services Desk on the second floor who will validate it for you. You must ensure that you get your ticket validated within the first two hours of arrival. Should you be dining in our Fuego restaurant after the store has closed, please speak to one of the restaurant colleagues who will be able to validate your ticket for you. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged parking tickets and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.

Fenwick will provide you with two hours free parking for one vehicle at The Whitefriars Carpark when you spend £50 or more in store. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the Canterbury store and all in store cafés and restaurants within a single day. Offer available from Wednesday 2nd December 2020 to Sunday 3rd January 2021 (inclusive). Redeemable only at The Whitefriars Carpark. Date of transaction(s) must be the same date as any date shown on your parking ticket and your parking ticket must be validated and used on the same day as all qualifying transactions. Offer cannot be redeemed retrospectively. Once the two free hours have lapsed, you will be subject to additional parking charges as set out by the car park operator. To claim your free two hours parking, please present your car parking ticket to a Fenwick colleague on the ground floor menswear door exit to validate it for you. You must ensure that you get your ticket validated within the first two hours of arrival. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged parking tickets and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.

Fenwick will provide you with two hours free parking for one vehicle at The Coppergate (Piccadilly) Carpark when you spend £50 or more in store. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the York store and all in store cafés and restaurants within a single day. Offer available from Wednesday 2nd December 2020 to Sunday 3rd January 2021 (inclusive). Redeemable only at The Coppergate (Piccadilly) Carpark. Date of transaction(s) must be the same date as any date shown on your parking ticket and your parking ticket must be validated and used on the same day as all qualifying transactions. Offer cannot be redeemed retrospectively. Once the two free hours have lapsed, you will be subject to additional parking charges as set out by the car park operator. To claim your free two hours parking, simply take a picture on your smartphone of the ticket and show a Fenwick colleague. Please make sure you leave the actual ticket on the dashboard of your car as required by the parking conditions. You must ensure that you get your ticket validated within the first two hours of arrival. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged parking tickets and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.

These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Fenwick Limited (the "CRR Service").

By submitting any content to Fenwick Limited, you guarantee that:
You are the sole author and owner of the intellectual property rights in the content;
All "moral rights" that you may have in such content have been voluntarily waived by you;
All content that you post is accurate;
You are at least 18 years old;
Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree that you may not submit any content:
That is known by you to be false, inaccurate or misleading;
That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
That violates any law, statute, ordinance or regulation (including, but not limited to, those governing consumer protection, unfair competition, anti-discrimination or false advertising);
That is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
For which you were compensated or granted any consideration by any unapproved third party;
That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Fenwick Limited (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable lawyers' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Fenwick Limited a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Fenwick Limited's sole discretion. Fenwick Limited reserves the right to change, condense, withhold publication, remove or delete any content on Fenwick Limited's website that Fenwick Limited deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Fenwick Limited does not guarantee that you will have any recourse through Fenwick Limited to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Fenwick Limited reserves the right to remove or to refuse to post any submission to the extent authorised by law. You acknowledge that you, not Fenwick Limited, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Fenwick Limited, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.

From Thursday 17th December get 50% off selected styles on agnès b in store and online. Offer is reflected in the price shown on the website, no code required. In store, products included will be indicated with signage and discount will be applied at the till. No cash alternative will be given. agnès b has the right to amend, cancel or withdraw this promotion at any time.

Terms & Conditions: From Thursday 10th December get up to 50% off selected styles on Forever New in store and online. Offer is reflected in price shown on website, no code required. In store, products included will be indicated with signage and discount will be applied at the till. No cash alternative will be given. Forever New has the right to amend, cancel or withdraw this promotion at any time.

Terms & Conditions: From Monday 23rd November 2020 for a limited time only, get up to 50% off James Lakeland online and in stores. Online, offer is reflected in price shown on website, and no code required. In store, products included will be indicated with signage and discount will be applied at the till. No cash alternative will be given. James Lakeland has the right to amend, cancel or withdraw this promotion at any time.

Terms & Conditions: Offer is reflected in price markdown. No code needed. No cash alternative will be given. L.K.Bennett has the right to amend, cancel or withdraw this promotion at any time..

Students receive 10 % discount off all full price purchases. 10% discount applied at checkout using a unique code generated through UNiDAYS for verified students. Each code can only be used once. Discount applies to full price items only and cannot be used in conjunction with any other price promotion, discount or discount code. Discount does not apply to delivery charges, tickets or gift cards. Selected brands and concessions are excluded from this promotion. Discount cannot be redeemed retrospectively and there is no cash alternative available. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.

Get a free Clinique Beauty Bag (RRP £77.00) when you purchase two Clinique products (one must be either skincare or foundation). Contents of Beauty Bag: 1 x All About Clean™ All-in-One Cleansing Micellar Milk + Makeup Remover for Face, Lip & Eye Makeup 30ml. 1 x Dramatically Different™ Moisturizing Lotion+ 30ml. 1 x Moisture Surge™ Overnight Mask 30ml. 1 x All About Shadow™ Duo Slider Strawberry Fudge Duo. 1 x Quickliner™ Eyes Intense in Intense Black 0.14g. 1 x Dramatically Different™ Lipstick Shaping Lip Colour in Barely. 1 x High Impact™ Mascara in Black 3.5ml. Buy any third Clinique product and get a Moisture Surge Overnight Mask 100ml (RRP £33.00) in addition to your initial gift with purchase. Qualifying purchases can only be made online at www.fenwick.co.uk. Offer available from Thursday 14th January to Saturday 30th January 2021 (inclusive) and whilst stocks last (only 360 units of Clinique Beauty Bag available and only 86 units of Moisture Surge Overnight Mask 100ml available). All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying amount is spent. Qualifying amount is to be spent in a single transaction in order to receive the free gift. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and while we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift at the time of the qualifying purchase. No cash equivalent is available. Fenwick reserves the right to withdraw this offer at any time.

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