Relyon

Serenade Mattress

All bespoke furniture that has been ordered to your individual design, requirements, measurements and/or specification cannot be returned or refunded, except where the bespoke furniture is not in accordance with your statutory rights. Once an order for bespoke furniture has been placed, you have 48 hours from the time of making your order to submit a cancellation request, either via telephone on 0800 783 1783 or via email to customerservice@fenwick.co.uk, in order to successfully cancel your order and receive a full refund. If you place your order on a weekend, you will have 48 hours from 00:01 GMT of the following working day (Monday – Friday, excluding bank holidays) to submit a cancellation request. Once an order for bespoke furniture is in production, any cancellation will result in forfeiting your deposit.