Concierge Service

Concierge Service

OPEN Enjoy remote shopping with a remarkably personal touch, as we bring the very best of Fenwick directly to your home.

No matter how big or small, let us know your request and our dedicated team will do their very best to make it happen. Using our Concierge Service is easy; simply email or call your local store via the dedicated email address or phone number below to book a complimentary appointment. We will follow-up with a date and time – just let us know whether you prefer a phone or video call – and look forward to being guided through the store, virtually. To give you an idea, some of our verry merry services include: * **Store Delivery Service –** saw something you liked in-store? We can deliver it to your home. * **Virtual Personal Shopping –** enlist the advice (and expert eye) of our specialists across Fashion, Beauty, Home, Food, Baby & Gifts. * **Gift Service –** give us your list and we’ll pick, wrap and deliver to your home. * **Fenwick's Final Christmas Touches –** bring Christmas to life in your home, with all the special touches synonymous with the season. From traditional napkins and twinkling lights to crackers, candles, and games to delight. Get in touch by contacting your local store by email or phone during the following opening hours: * **Bond Street** [bondstreetconcierge@fenwick.co.uk](mailto:bondstreetconcierge@fenwick.co.uk) / 07763895111 Monday to Saturday, 9-5pm; and Sunday, 12-5pm * **Bracknell** [bracknellconcierge@fenwick.co.uk](mailto:bracknellconcierge@fenwick.co.uk) / 07736879918 Monday to Saturday, 9-5pm; and Sunday 10-4pm * **Brent Cross** [brentcrossconcierge@fenwick.co.uk](mailto:brentcrossconcierge@fenwick.co.uk) / 07718453268 Monday to Saturday, 10-5pm; and Sunday 11-4pm * **Canterbury** [canterburyconcierge@fenwick.co.uk](mailto:canterburyconcierge@fenwick.co.uk) / 07739261579 Monday to Friday, 10-5pm; and Saturday and Sunday, 11-4pm * **Colchester** [colchesterconcierge@fenwick.co.uk](mailto:colchesterconcierge@fenwick.co.uk) / 07702873492 Monday to Friday, 9-5pm; and Saturday and Sunday, 10-4pm * **Kingston (Bentalls)** [bentallsconcierge@fenwick.co.uk](mailto:bentallsconcierge@fenwick.co.uk) / 07894415430 Monday to Saturday, 10-5pm; and Sunday 11-5pm * **Newcastle** [newcastleconcierge@fenwick.co.uk](mailto:newcastleconcierge@fenwick.co.uk) / 07889538949 Monday to Saturday, 10-6pm; and Sunday 11-5pm * **Tunbridge Wells** [tunbridgewellsconcierge@fenwick.co.uk](mailto:tunbridgewellsconcierge@fenwick.co.uk) / 07703681833 Monday to Friday, 9-5pm * **York** [yorkconcierge@fenwick.co.uk](mailto:yorkconcierge@fenwick.co.uk) / 07394565511 Monday to Friday, 8-5pm; and Saturday and Sunday, 10-5pm