Available at Kingston
Santa’s Grotto at Fenwick Kingston
22 November - 24 December
Make Fenwick part of your festive traditions with a visit to our magical grotto.

Make Fenwick part of your festive traditions with a visit to our magical grotto at our Kingston store from 22 November - 24 December 2023.

Immerse yourself in the magical Grotto – complete with Santa’s picture-ready sleigh, singing reindeers and cheeky elves who’ll invite you to get crafty.

Santa’s Grotto is open on selected dates in November and then daily throughout December. Tickets are £12.50 per person.

We have something new this Christmas: invite your friends and family to join you and book a slot (up to 6 people) for £55.

Tickets go on sale 12 October 2023.

What to expect
  • Santa’s elves will be welcoming you on the Third Floor to check your tickets and lead you into our magical snowy forest with singing reindeer.
  • Next up is Santa’s very own Christmas Craft Factory.
  • Additional fun awaits in the workshop: here, Santa’s elves are busy building toys and sorting his letters. Will you help them out?
  • Last but not least, you’ll be whisked away to meet the much-awaited man himself – there’s just enough time for a family picture moment in Santa’s sleigh.
Opening hours

From 22 November – 20 December

Monday – Friday: 12pm - 6pm

Saturday: 9am - 6pm

Sunday: 11am - 4pm

21 & 22 December: 10am - 6pm

23 December: 9am - 6pm

24 December: 11am - 4pm


Tickets are available to purchase from 10am on 12 October. Under 2s go free.

Terms & Conditions

Both Adult and Children's tickets are £12.50 each. Every guest must purchase a ticket. Children under 2 go free. On the day, please bring your printed tickets or have them available to view on your smart phone, together with a form of identification. Entire experience will take 30 - 45 minutes. There is a maximum of 6 guests per group, excluding under 2's. The experience is fully accessible. Children under 14 need to be accompanied by an adult. For more information, please see our FAQs here.

There are no results for those filters

Please change your filter for more results