Careers at Fenwick

Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed the expectations of our customers, and we are always on the lookout for talent to join us.

Digital
In 2018, we launched our first eCommerce website and have been building on this ever since, setting up our historic business for a multichannel future. Having seen exceptional growth so far we have exciting plans ahead of us. This is indeed a place of innovation, excitement and opportunity. The Digital department covers a diverse range of roles including Digital Design, Online Trading, Logistics, Digital Marketing and Customer Services, at a range of levels from graduate to senior management.

Stores
We have 9 stores across the UK, differing in size and offering, with a wide variety of opportunities from customer-facing roles such as Sales Advisors, Sales Consultants or Visual Merchandising teams, to the back of house operational roles within Store Logistics, Operations and Admin – and lots in between. Not to forget our team leader and management roles for those who are looking to pursue a career within retail.

Newcastle and York are our most northernly stores, with the remainder of stores based in London – Bond Street, Brent Cross and Kingston, Kent – Canterbury and Tunbridge Wells, Berkshire – Bracknell and Essex – Colchester.

Distribution
These stores are supported by our distribution centres, ensuring our fabulous product reaches our customers at the right time. Our two main distribution centres are located in Newcastle and Colchester

Restaurants
Restaurants are another key focus for Fenwick and a strong growth area in our business. We offer a wide variety of dining options to our customers across most of our stores. From exquisite hand-made patisserie and baked goods at Mason + Rye to our Mediterranean inspired tapas restaurant and wine bar Fuego. Fenwick has something for everyone and is a great place to start your hospitality career or hone your skills alongside our expert team.

Our restaurant's division also delivers an ever-changing calendar of seasonal pop-up restaurants and activation, including our hugely successful Santa on the Roof and Santa’s Rooftop Cinema in Newcastle, an alfresco pavement café in Bond Street and are even planning a rooftop bar and restaurant – watch this space.

Support Functions
We are fortunate enough to say 4 of our stores also house our functional teams, allowing for a truly collaborative approach. The majority of our Digital and Brand & Marketing Teams are based in Bond Street, with the majority of IT, Finance and People teams based in Newcastle, and Buying & Merchandising spread across the stores.