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Online customers will receive two free beauty samples from selected brands when they spend over £70 on beauty products included in the offer.
Subject to stock availability of the free sample products, and the exclusions set out below, the above stated offer is available from www.fenwick.co.uk. Offer is redeemed when the qualifying purchase is added to the basket and the customer selects their two free samples at the checkout.
Qualifying purchase includes any purchase over £70 of beauty products, including all make-up, skincare and fragrance. Qualifying purchase is to be made online only. Offer is available whilst stocks last. Sample products are limited to one type of sample per customer; therefore, customers cannot select two of the same sample products at checkout. The promotion can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Promotion cannot be redeemed retrospectively. As the samples can be very popular and whilst we do our best to ensure that everyone receives their requested samples, distribution is subject to stock availability and we do not guarantee customers will receive their selected sample choices. However, customers will receive two free samples with every qualifying purchase. There is no cash equivalent is available. Fenwick reserve the right to withdraw or vary this offer at any time. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.
Customers will receive free Next Day Delivery when they purchase three or more beauty products online at Fenwick.
Subject to stock availability and the exclusions set out below, the above stated offer is available from www.fenwick.co.uk from 00:01 GMT on 17 April 2023 until 23:59 GMT on 11 May 2023 when customers add three or more beauty products to their online basket the free Next Day Delivery will be automatically applied.
All beauty categories are included in the promotion. Orders placed using Next Day Delivery service are delivered Tuesday - Friday when ordered by 14:00 GMT the previous working day. Where a bank holiday falls, please expect to receive your delivery the following working day. Promotional discount cannot be redeemed retrospectively. To redeem the free Next Day Delivery customers must purchase their choice of three beauty products in one single transaction. There is no cash equivalent. Fenwick reserve the right to withdraw or vary this promotion at any time. Fenwick gift cards and staff discount can be used in conjunction with this promotion. Any item refunded will be refunded at the discounted price. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.
Customers will receive free Next Day Delivery when they spend £200 or more online at www.fenwick.co.uk.
Subject to stock availability and the exclusions set out below, the above stated offer is available from www.fenwick.co.uk from 00:01 GMT on 26 April 2023 until 23:59 GMT on 29 May 2023 when customers add at least £200 worth of product to their online basket, the free Next Day Delivery will be automatically applied.
Exclusions: Home Furniture; Garden Furniture; Barker & Stonehouse; Dar Lighting; Smeg; TV’s; Nursery Furniture/Prams.
Orders placed using Next Day Delivery service are delivered Tuesday - Friday when ordered by 14:00 GMT the previous working day. Where a bank holiday falls, please expect to receive your delivery the following working day. Promotional discount cannot be redeemed retrospectively. To redeem the free Next Day Delivery customers must purchase their £200 worth of product in one single online transaction. There is no cash equivalent. Fenwick reserve the right to withdraw or vary this promotion at any time. Discount cards/codes (including but not limited to staff and student discount) can not be used in conjunction with this promotion. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.
Fenwick offers a 5-year guarantee on indoor and outdoor furniture purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. This offer excludes nursery furniture, prams and car seats and will not be covered in the following circumstances:
Where the furniture has not been properly maintained in accordance with care instructions.
Where there is accidental damage, obvious product misuse (including use in a non-domestic setting) or product abuse.
Where there is natural wear and tear, including but not limited to, scratches, chips or indentations to surface finishes.
In respect of outdoor furniture, fading, cracking, and splitting of timber, due to the natural ageing process caused by exposure to adverse moisture, heat or sunlight.
Any alterations or repairs not made or approved by Fenwick.
If the product is in an unsanitary condition (for example, caused by pets). We reserve the right to refuse to collect and/or dispose of any unsanitary product.
If the product has been exported outside of the UK.
Fenwick offers a 2-year guarantee on nursery furniture, prams and car seats purchased from Fenwick. Valid for purchases made in-store and online from 1 September 2022. Your purchase will not be covered by this guarantee in the following circumstances:
Fenwick will provide you with two hours free parking for one vehicle on Sundays when you spend £50 or more in store. Valid on any Sunday, for any car park within Newcastle Upon Tyne (with a maximum charge of £5) with proof of receipt at the qualifying amount. The qualifying amount can be spent in a single transaction or across multiple transactions throughout the Newcastle store and all in store cafés and restaurants within a single day. Date of transaction(s) must be a Sunday and the same date as any date shown on your parking voucher. If your parking charge is less than the maximum amount, Fenwick will reimburse you the lesser amount. Refund must be claimed on the same day as the qualifying transactions. Offer available from 19 May 2023 and cannot be redeemed retrospectively. To claim your parking refund, please present your parking voucher and all relevant qualifying receipts to a Fenwick colleague at our Concierge Desk, located on the second floor. If you paid with a credit or debit card for your parking, simply present your checked-in ticket in store. If you paid via PayByPhone, simply show your receipt on your phone in store. If you paid with coins, simply tear off the right hand part of your pay & display ticket and present this in store, but please ensure the left hand part of the ticket remains on the dashboard of your vehicle or you may receive a Penalty Charge Notice. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged parking vouchers and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.
Fenwick will provide you with two hours free parking for one vehicle at the Bentalls Centre Car Parks A and B (a maximum charge of £2.80) when you spend £50 or more in store. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the Kingston store and all in store cafés and restaurants within a single day. Offer redeemable only at the Bentalls Centre Car Parks A and B. Date of transaction(s) must be the same date as any date shown on your parking app or ticket and you may be required to provide proof of parking. If your parking charge is less than the maximum amount, Fenwick will reimburse you the lesser amount. Refund must be claimed on the same day as the qualifying transactions. Offer cannot be redeemed retrospectively. To claim your parking refund, please present all relevant qualifying receipts to a Fenwick colleague (if multiple transactions) at any till point and the amount will be deducted from the total spend on your current transaction. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility should the customer be unable to provide proof of parking and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.
Fenwick will provide you with two hours free parking for one vehicle at The Avenue Car Park when you spend £50 or more in store. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the Bracknell store and all in store cafés and restaurants within a single day. Offer available from 13 December 2022. Redeemable only at The Avenue Car Park. Date of transaction(s) must be the same date as any date shown on your parking ticket and your parking ticket must be validated and used on the same day as all qualifying transactions. Offer cannot be redeemed retrospectively. Once the two free hours have lapsed, you will be subject to additional parking charges as set out by the car park operator. To claim your free two hours parking, please present your car parking ticket to a Fenwick colleague at our Click & Collect Desk on the second floor who will validate it for you. You must ensure that you get your ticket validated within the first two hours of arrival. Should you be dining in our Fuego restaurant after the store has closed, please speak to one of the restaurant colleagues who will be able to validate your ticket for you. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged parking tickets and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.
Fenwick will provide you with two hours free parking for one vehicle at The Whitefriars Multi-Storey Car Park when you spend £50 or more in store. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the Canterbury store and all in store cafés and restaurants within a single day. Offer available from 13 December 2022. Redeemable only at The Whitefriars Multi-Storey Car Park. Date of transaction(s) must be the same date as any date shown on your parking ticket and your parking ticket must be validated and used on the same day as all qualifying transactions. Offer cannot be redeemed retrospectively. Once the two free hours have lapsed, you will be subject to additional parking charges as set out by the car park operator. To claim the two hours free parking, please present your car parking ticket and all relevant qualifying receipts to a Fenwick Colleague at any till point. You must ensure that you get your ticket validated within the first two hours of arrival. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged parking tickets and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.
Fenwick will provide you with two hours free parking for one vehicle at The Coppergate (Piccadilly) Car Park when you spend £50 or more in store, redeemable against purchase. Qualifying amount can be spent in a single transaction or across multiple transactions throughout the York store and all in store cafés and restaurants within a single day. Offer available from 13 December 2022. Offer cannot be redeemed retrospectively. To claim your free two hours parking, simply advise the Fenwick colleague of your car registration number. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged parking tickets and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.
Fenwick will provide you with all day free parking for one vehicle at the Royal Victoria Place Car Park (Monday to Saturday, 8am to 6pm; Sunday, 10am to 5pm) when you spend £50 or more in store. The qualifying amount can be spent in a single transaction or across multiple transactions throughout the Tunbridge Wells store and all in store cafés and restaurants within a single day. Offer available from 13 December 2022. Redeemable only at The Royal Victoria Place Car Park. Date of transaction(s) must be the same date as any date shown on your parking ticket or proof of parking. If your parking charge is less than the maximum amount, Fenwick will reimburse you the lesser amount. Refund must be claimed on the same day as the qualifying transactions. Offer cannot be redeemed retrospectively. To claim your free parking, please present your car parking ticket or proof of parking and all relevant qualifying receipts to a Fenwick colleague at any till point. No cash equivalent is available. Fenwick and the car park operator reserve the right to withdraw this offer at any time. Fenwick accept no responsibility for any lost or damaged parking tickets and shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.
Enjoy all day free parking with Fenwick Brent Cross, for one vehicle at all Brent Cross Shopping Centre Car Parks (Monday to Saturday, 8am to 9.30pm; Sunday, 10.30am to 7.30pm), no minimum spend required. Fenwick shall not be liable for any additional parking charges outside of the offer outlined within these Terms and Conditions. Vehicles are left at owners’ risk and car park operator’s terms of use will apply.
New, first time email subscribers who sign-up to Fenwick Newsletters will receive 10% discount off their next full price purchase online. 10% discount applied at checkout using the unique code supplied in your first welcome email. Each code can only be used once. Discount applies to full price items only and cannot be used in conjunction with any other price promotion, discount, discount code or gift with purchase promotion. Discount does not apply to delivery charges, tickets or gift cards. Selected departments and products are excluded from this offer, including but not limited to: Televisions; Audio; Headphones; Smart Tech; Apple products; Vintage Bags; Bikes; Bike Accessories. Selected brands and concessions are excluded from this offer, including but not limited to: All Saints Women and Men; Amalia; Arthur Price; Barker & Stonehouse; Chanel; French Connection; Hugo Boss Men; Joseph; Jo Malone London; LK Bennett; Phase Eight; Polarn O Pyret; Ted Baker; Waterford; Wedgwood. Discount cannot be redeemed retrospectively and there is no cash alternative available. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time..
Students receive 10 % discount off all full price purchases. 10% discount applied at checkout using a unique code generated through UNiDAYS for verified students. Each code can only be used once. Discount applies to full price items only and cannot be used in conjunction with any other price promotion, discount, discount code or on garden furniture or tvs; Vintage Bags; Bikes; Bike Accessories. Discount does not apply to delivery charges, tickets or gift cards. Selected departments and products are excluded from this offer, including but not limited to: Garden Furniture and Outdoor Living; TV & Audio; Large Electricals; Apple products; delivery charges, tickets and gift cards. Selected brands and concessions are excluded from this offer, including but not limited to: All Saints Women and Men; Amalia; Arthur Price; CHANEL; French Connection; Hugo Boss Men; Joseph; LK Bennett; Phase Eight; Polarn O Pyret; Ted Baker; Waterford; Wedgwood. Discount cannot be redeemed retrospectively and there is no cash alternative available. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.
Get up to 10% student discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV & Audio; Large Electricals; Apple products; stamps, Vintage bags, Bikes and Bike Accessories; all in store services, delivery charges, tickets and gift cards. For any specific queries on exclusions, please ask a member of the in store retail team. Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Jo Malone London; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff; Whitewall Gallery and WH Smith Children’s. For any specific queries on exclusions, please ask an in store concession assistant. Valid College or University Student ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available. Fenwick reserves the right to refuse discount for any student ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.
Get 10% off your next online order at www.fenwick.co.uk when you donate your unwanted clothes to Thrift+. Fenwick have teamed up with Thrift+, a resale service for your best second-hand clothes, that allows you to donate your unwanted designer, luxury and high-street clothes to raise valuable funds for charities. Customers can get their free* ThriftBag with any purchase online at www.fenwick.co.uk and in-store with any womenswear or menswear purchase. How to redeem: Customers will need to create an account with Thrift+ to be eligible to receive their discount code, this can be done at https://thrift.plus/account/register. Once Thrift+ have received the bag, you will receive a unique, electronic discount code for you to redeem 10% off any online Fenwick purchase.** For your discount to apply, add the unique discount code to your online shopping basket before checkout. This offer can be used on full price and sale women’s, men’s and children’s fashion and accessories, home, gifts and food and on full price wine and electricals. This offer cannot be used in conjunction with any other promotion, staff discount or on garden furniture and only one discount code can be used per transaction. Please see below for all exclusions. Your 10% discount code is only valid at www.fenwick.co.uk and cannot be accepted in our stores. Whilst the unique discount code does not come with an expiry date, please be aware that you cannot redeem the discount retrospectively on purchases you have already made. This is an online offer only. Fenwick and Thrift+ reserve the right to alter, amend or revoke this offer at any time. For further information, please visit www.thrift.plus/help. *P&P charges may apply. ** Exclusions apply. The following brands are excluded from this offer; Chanel, Diptyque, Jo Malone, Organic Pharmacy, Sif Jakobs, Agnes B, James Lakeland, Polarn O Pyret, French Connection, All Saints and Wave Spas. All wine and electrical sale items are excluded. All concession partners are excluded. Where an item is not included in the offer, the discount will not automatically be deducted when the unique discount code is added to the online shopping basket.
Get up to 10% military discount when you shop in our stores. Discount applies to selected full price items only and cannot be used in conjunction with any other promotion, discount, discount code or offer. Selected departments and products are excluded from this offer, including but not limited to: all restaurants, cafés and food concession operators, Garden Furniture and Outdoor Living; TV and Audio; Apple products; stamps, Vintage bags, all in store services, delivery charges, tickets and gift cards. For any specific queries on exclusions, please ask a member of the in store retail team. Selected brands and concessions are excluded from this offer, including but not limited to: all concession restaurants, cafés, food operators and concession services; Alexandre De Paris; AllSaints Women and Men; Amalia; Arthur Price; COS; CWF; Dune; Fremaux Delorme; French Connection Home; French Connection; Hornby; Hugo Boss Ladies; Jigsaw Ladies; Joseph; Karen Millen; The Kooples; Kurt Geiger; L. K. Bennett; Libra; The Little White Company; The Lounge Co; Mango; Mango Kids; Moda In Pelle; Monsoon Kids; Montgomery Interiors; Oasis; One Small Step, One Giant Leap; Paperchase; Parlane; Phase Eight; Polarn O Pyret; Russell And Bromley; Schoolzone; Step2wo; Ted Baker; Van Dal Shoes; Warehouse; Waterford And Wedgwood; The White Company; Whitestuff. For any specific queries on exclusions, please ask an in store concession assistant. Valid Military photographic ID must be shown at the time of purchase. Discount cannot be redeemed retrospectively, is non-transferable and there is no cash alternative available. Fenwick reserves the right to refuse discount for any military ID that has expired, it deems to be invalid or fraudulent. Returned items will be refunded at the discounted price paid as shown on the relevant receipt. This does not affect your statutory rights. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.
The Fenwick VIP card entitles the holder to 25% off fashion and beauty purchases (including, but not limited to, womenswear, menswear, accessories, shoes, fragrance, make up and skincare) and 10% discount on Fenwick own-brand restaurants, food, beverage, prams and nursery, toys, furniture, home and electrical purchases, in-store and online. Concession restaurants, pop-up concessions, Barker & Stonehouse, Astrid & Miyu, Sneaker House, purchasing of gift cards and all services (included, but not limited to, handbag repair, jewellery repair, watch repair, beauty treatments and appointments (hair, nails, makeup)) are excluded from this offer.
The Fenwick VIP card can be used in conjunction with other Fenwick offers or promotions. For all in-store purchases, the card must be presented from your smartphone wallet (Apple or Google Wallet only) with every purchase transaction and be accompanied with valid photographic proof of ID. The card can only be downloaded onto one device per cardholder.
For online purchases, on completion of shopping and adding products to your online bag, click view bag and enter the unique Fenwick VIP cardholder number, which is located under the barcode of the digital card, in the Promo Code box and click Apply. The appropriate discount will then be deducted from the purchase.
All Fenwick VIP cards remain the property of Fenwick Limited. Fenwick grants the holder of the card an exclusive, non-transferable, revocable right to use the card for the intended purposes only. The granting of such right is subject to review by Fenwick, twelve (12) months from the issue date of the card. Upon review, Fenwick is entitled to either withdraw the right from the cardholder or grant the right for a following twelve (12) months. For the avoidance of doubt, the card and VIP discount is for personal use only, and must not be used by, transferred, or resold to another individual and cannot be exchanged for cash. Any misuse of the card will result in it being withdrawn. Fenwick reserves the right to cancel, amend or withdraw these terms and conditions and/or discontinue the card at any time. For any enquiries, please contact the Fenwick Press team viaVIP@fenwick.co.uk.
Concessions included at 25% off (fashion, accessories, beauty): Womens: Agnes B, All Saints, Cos, Dune, Forever New, French Connection, Gerard Darel, Hobbs, Hugo Boss, James Lakeland, Jigsaw, Kurt Geiger, L. K. BENNETT, L. K. BENNETT SHOES, Lululemon, Marc Cain, Mango, Mint Velvet, Oska, PHASE EIGHT, Reiss, Russell and Bromley, Sole Trader, Ted Baker, The Kooples, Tommy Hilfiger, Van Dal, Whistles, Zadig & Voltaire. Mens: All Saints, Dune, Hugo Boss, Kurt Geiger, Reiss, Russell & Bromley, Ted Baker (online only), Tommy Hilfiger, Tommy Jeans, Aubin. Accessories: The Handbag Clinic, Longchamp, InTime, LRM, Mulberry, CWF. Childrenswear: Little White Company, Mango, Kids, Monsoon Kids, Polarn O Pyret, Schoolzone, Startrite. Beauty: Nails Inc, Blink, Beauty Plus, Shavata, Jo Malone, The Organic Pharmacy, Radio, Frederc Malle, By Killian, Trinny London, Regis Hair Salon (products only, not services).
Concessions included at 10% off (furniture, home, restaurants): Richard & Ryan, Florist, Libra, OCC Coffee, Rafi Spice Box, Hornby, The White Company, Timpsons, WH Smith Childrens, Whitewall Gallery, Aura Fine Art, Bo Concept, Heals
Excluded concessions: The White Company (clothing), Barker & Stonehouse, Astrid & Miyu Sole Scene and Sneaker House.
Excluded concession restaurants: Mother Mercy, Saltwater Fish Company, Porterhouse Butcher & Grill, Café 21, Caffe Nero, Caffe Nero Mall, Carluccio’s, Patisserie Valerie, The Terrace, 123V.
Gift cards can be purchased in store or online.
All gift cards and e-gift cards are issued by Fenwick Limited and may be used in any Fenwick store (including any Fuego and Mason + Rye restaurants) or online at www.fenwick.co.uk, as part or full payment for goods (exclusions apply – see below). To use an e-gift card online simply enter the card and PIN number provided with the e-gift card, alternatively e-gift cards can be used instore too by presenting the barcode in the e-gift card email at the till point.
The minimum amount to activate a gift card or e-gift card is £1 and the maximum card value is £1,000. Please protect the gift card or e-gift card and treat it as cash as the balance cannot be returned to you if it is lost, stolen or damaged. The value on the gift card or e-gift card cannot be resold and cannot be exchanged for cash. No change will be given in relation to any purchase made by the gift card or e-gift card and, instead, any balance will remain on the gift card or e-gift card which can be applied to any future purchase. Any unspent amount on the gift card or e-gift card will automatically expire, and be lost, twenty-four (24) months’ following the last transaction on the gift card or e-gift card. This period cannot be extended under any circumstances. To check the balance of your gift card or e-gift card, please ask in any Fenwick store or online at checkout. For the avoidance of doubt, a balance enquiry is not considered use. A gift card or e-gift card cannot be used to purchase another gift card.
If you wish to return a purchase made with a gift card, your refund will be given in the form of a gift card. Any online purchases made with a gift card which you wish to return will be refunded in the form of an e-gift card, which will be sent to the email address associated with the original purchase. Where an order has been placed using a gift card or e-gift card and another payment method, in the event a refund is required, the order of refunds shall be gift card or e-gift card first, followed by the other payment methods. If for any reason we are unable to fulfil part of your online order which has been paid for by e-gift card then we will issue you with a refund in the form an e-gift card, which will be sent to the email address associated with the order. Where the order has been placed with a combination of gift card or e-gift card and another payment method then, in the event of a partial cancellation, we will refund to an egift card in the first instance. If the partial cancellation refund exceeds the amount originally paid by gift card or e-gift card, then the residual amount will be refunded to the secondary payment method.
Gift cards and e-gift cards are non-refundable except in accordance with Distance Selling Regulations, which only apply when you purchase the gift card or e-gift card online or through our concierge team. You have the right to cancel a Distance Selling contract within fourteen (14) calendar days after the date on which the gift card or e-gift card was sent to you by Fenwick. For further details, please refer to the “Your right to cancel” section of our terms and conditions.
This card cannot be used to discharge indebtedness against any credit agreement that you have with a Fenwick or Bentall’s store. The following exclusions apply: Café Nero and Carluccio’s.
Fenwick reserves the right to amend these terms and conditions at any time. These terms and conditions shall be governed by the laws of England and Wales and the exclusive jurisdiction of the English Courts shall prevail.
This payment option allows you to buy now and pay later, depending on eligibility.
As soon as your order has been confirmed, you will receive information from Klarna on how and when to complete your payment.
Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay Later option. If you have any questions regarding payment, please contact Klarna customer support.
With Pay in 3, you can pay for something you buy by dividing the cost into three equal instalments, depending on eligibility.
The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.
Please note that Fenwick is unable to provide any details of why you are not eligible to pay using our Pay in 3 Instalments option. If you have any questions regarding payment, please contact Klarna customer support.
Full Klarna Terms and Conditions can be found here
Not settling your payment on time could affect your ability to use Klarna in the future. We encourage you to spend responsibly, remember to keep up with your repayments to avoid late payment fees and damage to your credit file. Pay later and Pay in 3 Instalments is a form of credit, Fenwick is not the lender. For debt and money advice please reach out to https://www.moneyadviceservice.org.uk.
Online only. Discount does not apply to delivery charges, tickets or gift cards. Selected departments and products are excluded from this offer, including but not limited to: TV & Audio; Headphones; Smart Tech; Apple products; Vintage Bags; Bikes; Bike Accessories. Selected brands and concessions are excluded from this offer, including but not limited to: All Saints Women and Men; Amalia; Arthur Price; Barker & Stonehouse; Chanel; French Connection; Hugo Boss Men; Joseph; Jo Malone London; LK Bennett; Phase Eight; Polarn O Pyret; Ted Baker; Waterford; Wedgwood. Discounts cannot be redeemed retrospectively and there is no cash alternative available. Fenwick reserves the right to amend, cancel or withdraw this promotion at any time.
Garden furniture is available for delivery in 7 business days from day of ordering, subject to the items in question being in stock. Fenwick reserve the right to withdraw or vary this promotion at any time.
Receive a 6-piece complimentary* gift set when you purchase two or more Lancôme products, one to be skincare. Available in-store. Offer available from 25th April 2024 while stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the gift with purchase to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the gift with purchase is not also returned. Your statutory rights shall not be affected.
Receive a free size Overnight Exfoliating Booster 30ml when you spend £90 on Sarah Chapman. Qualifying purchase to be made online only. Offer available from 17th April 2024 while stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the gift with purchase to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the gift with purchase is not also returned. Your statutory rights shall not be affected.
Receive a Initio Narcotic Delight 10ml when you purchase any Initio fragrance. Qualifying purchase to be made online only. Offer available from 19th April 2024 while stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the gift with purchase to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the gift with purchase is not also returned. Your statutory rights shall not be affected.
Promotion: Customers will receive a complimentary Fenwick Beauty Essentials Bag for any single-transaction, Qualifying Purchases of £180 or more between 9 May 2024 and 9 June 2024. Subject to stock availability of the products, selected lines included in the Promotion and the exclusions set out below, the above stated Promotion is available: (i) from www.fenwick.co.uk from 00:01 GMT on 9 May 2024 until 23:59 GMT on 9 June 2024 when customers add the Qualifying Purchase to their basket, the free gift will be automatically added; and (ii) in all Fenwick stores from 00:01 GMT on 9 May 2024 until 23:59 GMT on 9 June 2024 (during usual opening times, further details of which can be found at Store Locator | Fenwick. Qualifying Purchase: the Promotion can only be redeemed when the Full Qualifying Amount is spent on beauty products in-store or online at Fenwick. Full Qualifying Amount: a single transaction spend of £180 or more on beauty products in-store or online at Fenwick, after the deduction of any applicable discount, loyalty, promotional codes or delivery charges. Brands not included in the minimum spend are as follows: Chanel and Dior. This Promotion cannot be exchanged for any cash alternative. Gift card purchases do not qualify or contribute towards the Full Qualifying Amount for any offer or free gift. This Promotion does not apply retrospectively to any previous customer purchases or orders either in-store or online and is limited to one (1) Beauty Essentials Bag per customer. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the Beauty Essentials Bag to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the Beauty Essentials Bag is not also returned. Your statutory rights shall not be affected. Visuals of the Beauty Essentials Bag and its contents are for information only and may not be to scale. Exact contents of the free gift may vary depending on availability. Fenwick reserves the right to remove or amend the Promotion during the promotional period without notice. Further information on returns and refunds can be found at Returns | Fenwick. All terms and conditions will be governed by English Law and the exclusive jurisdiction of the English Courts shall prevail.
Receive a Diptyque Café Candle 35g when you spend £120 on the brand. Qualifying purchase to be made online only. Offer available from 10th May 2024 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.
Receive 3 x 1.5ml Parfum de Marly scents when you spend £200 on the brand. Qualifying purchase to be made online only. Contents of the free gift include: Perseus 1.5ml, Greenley 1.5ml and Percival 1.5ml. Offer available from 10th May 2024 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.
Receive an English Pear & Freesia Mini Candle 35g when you spend £140 on Jo Malone London. Qualifying purchase to be made online only. Offer available from 10th May 2024 and whilst stocks last. All complimentary gifts are offered one per customer and can only be redeemed within the same transaction that the qualifying purchase has been made. The purchase of gift cards does not count towards the qualifying amount/purchase. Offer cannot be redeemed retrospectively. Free Gift promotions can be very popular and whilst we do our best to ensure that everyone receives the free gift, there can be instances where we run out and therefore are unable to fulfil the free gift offer as is advertised. You will receive your free gift with your qualifying purchase. No cash equivalent is available. Fenwick reserves the right to amend, cancel or withdraw this offer at any time. In the event that the products purchased as part of the Qualifying Purchase are returned and the Qualifying Purchase would fall below the Full Qualifying Amount, the customer will be required to also return the GWP to Fenwick in an undamaged and saleable condition. Fenwick reserves the right to refuse the return of the Qualifying Purchase in such circumstances, if the GWP is not also returned. Your statutory rights shall not be affected.
Promotion: Instore and online Fenwick customers will receive a The Fine Bedding Company Spundown or Breathe pillow* for free when they purchase a Spundown or Breathe duvet when both are added to basket.
*One pillow for a single duvet and two pillows for double, king or super king duvets.
Subject to: stock availability of the products included in the offer and the exclusions set out below, the above stated offer is available:
(i) from www.fenwick.co.uk from 00:01 GMT on 23rd April 2024 until 23:59 GMT on 7th June 2024 when customer add all products to their basket promotion is automatically applied at checkout.
(ii) In all Fenwick stores (excluding York) from 00:01 GMT on 23rd April 2024 until 23:59 GMT on 7th June 2024 (during usual opening times, further details of which can be found at Store Locator | Fenwick).
Included Lines: The Fine Bedding Company Breathe Pillow, The Fine Bedding Company Spundown Medium Pillow, The Fine Bedding Company Breathe Duvets (All togs), The Fine Bedding Company Spundown Duvets (All togs).
Excluded Brands and Lines: All other Duvets brands, All other Pillow brands, The Fine Bedding Company; Back to Nature Duvets & Pillows, The Fine Bedding Company mattress toppers, The Fine Bedding Company; Spundown extra-long pillow, The Fine Bedding Company; Spundown square pillow.
